Help Desk Analyst

Melbourne  |  Temporary

Published 05/05/2008

• Positions available in South Eastern and Inner Melbourne locations
• Industry leader - Career progression - Immediate start - Contract - hourly $$$

About Our Client

Our client is an extremely successful and well-established brand in the service and goods provider space. As one of the most recognized brands in Australia, they have consistently proved their success by maintaining their status as one of the best service and goods provider in Australia.

If you are looking for a unique opportunity to work for a reputable business within the IT sector of such a huge organisation, then this is an excellent opportunity for you!

Job Description
In this role, you will provide first level support with some second level in a relatively demanding environment to a nationwide user base. You will be working on a rotating roster providing technical customer support for extremely high availability systems and infrastructure, you will be responsible for assisting with the resolution of user issues, the escalation of technical faults and the support of customer needs.

The Successful Applicant

To be the successful candidate, you will have the following:

• Previous experience in a help desk environment
• Demonstrated background and commercial experience with Windows
• Proven commercial exposure to ITIL processes
• Customer focused attitude and approach Excellent written and verbal communication skills Ability to work autonomously or in a team Ability to liaise with numerous stakeholders at all levels

What's On Offer
A Help Desk position is on offer with a leading key business player. This role will be an initial month contract with a view of extension or permanency. This is an excellent opportunity offering competitive rates, training and development, promotional potential and an environment to grow immensely within IT.

Apply for this job
Apply online using the form below or phone Valerie Efstathiou  on  +61 (3) 86403351  quoting jobref  A290381

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