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Application Support Engineer

New South Wales Permanent View Job Description
We are seeking a skilled Application Support Engineer to provide exceptional support and technical expertise within the fintech industry.
  • Application Support Engineer- Weekend Shift
  • Competitive salary with good benefits

About Our Client

This opportunity is with a small-sized organisation operating within the fintech sector. The company is known for its commitment to delivering innovative solutions and supporting clients with high-quality technical expertise.

Job Description

  • Provide application support 4 days a week and 1 day over the weekend to ensure seamless operations.
  • Diagnose and resolve technical issues promptly and effectively.
  • Analyze logs, FIX messages, and other primary sources to determine the root cause of trading and quoting issues.
  • Collaborate with internal teams to address and resolve system-related queries.
  • Monitor system performance and proactively address potential issues.
  • Document support activities and maintain accurate records of incidents and resolutions.
  • Assist in deploying updates and patches to applications as required.
  • Provide training and guidance to end-users on application usage when necessary.
  • Maintain a strong understanding of company applications and systems.

The Successful Applicant

A successful Application Support Engineer (Weekend Shift) should have:

  • 2 - 5 yr experience in application support in the financial serivices industry especially trading industry.
  • Has demonstrated proficiency with investigations related to trade execution and market data distribution processes and lifecycles.
  • Understanding of FIX protocol.
  • MetaTrader 4/5 application knowledge is preferred/desired
  • Good knowledge of TCP/IP and Networking.
  • Basic knowledge of SQL (PGSQL, MYSQL).
  • Strong problem-solving and troubleshooting skills.
  • Familiarity with software applications and system monitoring tools.
  • Excellent communication skills to liaise effectively with stakeholders.



What's on Offer

  • Comprehensive benefits package to support your wellbeing.
  • Opportunity to work in a supportive and innovative environment.
  • Permanent position with career growth potential in the fintech industry.
  • Based in Cambridge, offering a great work-life balance.



Contact
Hima Arafath
Quote job ref
JN-112025-6881836
Phone number
+61 2 8221 8122

Job summary

Function
Information Technology
Specialisation
Applications Support
Industry
Financial Services
Location
New South Wales
Job Type
Permanent
Consultant name
Hima Arafath
Consultant phone
+61 2 8221 8122
Job Reference
JN-112025-6881836

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.