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Business Analyst - NFP

Northcote Permanent View Job Description
The Business Analyst strengthens the organisation's core processes, systems and information flows to support sustainable growth under a new five‑year strategy. Working closely with leaders across the organisation, the role analyses current ways of working and designs practical, scalable improvements that enable more consistent, efficient and data‑informed operations.
  • Opportunity to shape core foundations and drive meaningful impact
  • Broad, strategic exposure across the organisation

About Our Client

This organisation is a respected Not For Profit organisation. Known for its commitment to making a positive difference, this small-sized organisation provides a supportive environment where employees can thrive and contribute meaningfully to its mission.

Job Description

Business Analysis and Continuous Improvement

  • Elicit, analyse and validate business requirements with stakeholders
  • Analyse current‑state ("as‑is") processes, systems and data flows
  • Define future‑state ("to‑be") processes, capabilities and operating models
  • Develop fit‑for‑purpose artefacts including requirements documentation, process maps, business cases and user stories (where applicable)
  • Maintain requirements traceability and manage scope and change impacts



Process Improvement

  • Identify opportunities for process improvement, simplification and standardisation
  • Apply continuous improvement and Lean principles where appropriate
  • Support benefits identification, measurement and realisation



Project Delivery and Governance Support

  • Work with project managers and delivery teams to support planning and execution of improvement initiatives
  • Contribute to initiative intake, prioritisation and portfolio activities
  • Support testing, implementation planning and change readiness activities
  • Ensure alignment with organisational governance, assurance and compliance requirements



Data Reporting and Insights

  • Analyse qualitative and quantitative data to inform evidence‑based decision‑making
  • Support the development of reports, dashboards and insights for leadership forums
  • Ensure clarity, integrity and accuracy of analysis and recommendations

The Successful Applicant

Qualifications and Experience

  • Demonstrated experience delivering end‑to‑end business analysis activities, including requirements elicitation, current‑ and future‑state analysis and development of fit‑for‑purpose artefacts
  • Experience working across multiple business domains and partnering with stakeholders in operations, finance, IT or human resources
  • Experience working in a for‑purpose, public sector or regulated environment
  • Tertiary qualification in Business, Information Systems, Finance or a related discipline
  • Business Analysis certification (e.g. CBAP, CCBA, Agile BA, or equivalent)



Skills, Knowledge and Behaviours

  • Strong business analysis capability, including process modelling and structured problem‑solving
  • Ability to analyse and interpret qualitative and quantitative data
  • High‑level written and verbal communication skills, including producing clear documentation for diverse audiences and senior leaders
  • Proven facilitation skills across workshops, interviews and working sessions
  • Ability to influence and collaborate effectively in a matrix environment
  • Capacity to balance strategic thinking with delivery detail, operating in ambiguity and change
  • Strong organisation skills with attention to detail and ability to manage multiple priorities
  • Proactive, solutions‑focused mindset with a continuous improvement orientation

What's on Offer

  • Competitive salary package
  • Permanent position within a supportive and collaborative work environment.
  • Opportunity to contribute to meaningful projects in the Not For Profit sector.
  • Professional development opportunities within the Technology department.
  • Flexible work arrangements to support work-life balance.



If you are passionate about making a difference and have the skills required to excel as a Business Analyst, we encourage you to apply and join a team that values innovation and impact.

Contact
Priyanshu Singh
Quote job ref
JN-012026-6933743
Phone number
+61 3 8616 6208

Job summary

Function
Information Technology
Specialisation
Business Analysis
Industry
Not For Profit
Location
Northcote
Job Type
Permanent
Consultant name
Priyanshu Singh
Consultant phone
+61 3 8616 6208
Job Reference
JN-012026-6933743

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.