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Change Communications Specialist

Chatswood Temporary View Job Description
The Change Communications Specialist will lead and execute the communication strategy for a major IT system overhaul, creating and delivering clear, engaging content to ensure a smooth transition for staff and customers.
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  • Use your communications skills within a local council
  • work on the delivery of an exceptional project

About Our Client

A vibrant local government area in Sydney's North Shore, known for its diverse community and rich cultural heritage. It offers a blend of urban and natural attractions, including bustling commercial centres, leafy suburbs, and scenic parks.

Job Description

Key Responsibilities

  • Develop and Implement Change Communications Strategy: Craft compelling narratives that explain the why behind changes, highlighting benefits and impacts on staff and customers.
  • Content Creation: Write and edit content for various platforms, including SharePoint, external websites, EDMs, Town Hall meetings, and communications for CEOs and General Managers.
  • Stakeholder Engagement: Collaborate with the CIO, project leaders, and broader teams to gather insights and share stories, ensuring consistent and clear communication across all channels.
  • Support for Customer Service and Planning Teams: Assist in the transition to new systems, focusing on customer-facing services, data accuracy, and improved reporting.
  • Process Reviews: Work closely with the IT and comms teams to map out and refine existing processes, ensuring a smooth transition to the new system.
  • Project Management: Manage the communications aspects of the project, including scheduling, delivery, and monitoring of communication materials.

The Successful Applicant

Qualifications

  • Proven experience in change communications, particularly in the context of large-scale IT projects.
  • Strong project management skills, with the ability to deliver high-quality work under tight deadlines.
  • Excellent written and verbal communication skills, with a knack for simplifying complex information.
  • Ability to work independently and as part of a team, with a proactive and go-getter attitude.
  • Experience with SharePoint and other digital communication tools.
  • Bachelor Degree in Communications ideal.

What's on Offer

  • Hybrid working model
  • Flexible working
  • Great team environment
  • Brand new offices
Contact
Victoria Luxton
Quote job ref
JN-082024-6500520
Phone number
0415517136

Job summary

Function
Marketing
Specialisation
Communications External/ Internal
What is your industry?
Public Sector
Location
Chatswood
Job Type
Temporary
Consultant name
Victoria Luxton
Consultant phone
0415517136
Job Reference
JN-082024-6500520

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.