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Customer Care Support

Southbank Permanent AU$60,000 - AU$65,000 per year View Job Description
We are on the hunt for a committed Customer Care Support professional to become an integral part of a renowned global manufacturing company. This permanent full-time position is ideal for someone passionate about contributing to a renowned company while thriving in a role that offers daily variety and growth opportunities.
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  • Melbourne CBD Location
  • Full-time permanent position

About Our Client

Our client is a global leader in the manufacturing and distribution industry, located in Southbank. Their advanced solutions and international support network streamline customer operations and boost financial success.

Job Description

Reporting to the Customer Care Manager, you will play a crucial role in maintaining efficient operations and delivering exceptional customer service. Your responsibilities will include but are not limited to:

  • Providing sales support to account managers, distributors, and stakeholders.
  • Ensuring that stock is dispatched promptly and efficiently while maintaining operational flow.
  • Performing administrative tasks, including processing sales orders are invoicing.
  • Supporting the development and implementation of new procedures to improve warehouse efficiency and accuracy.
  • Providing exceptional customer service while proactively offering solutions.
  • Work closely with the warehouse team.

The Successful Applicant

We are seeking a dedicated Customer Care Support with strong experience in Salesforce and CRM systems, invoicing, and freight. The ideal candidate will also possess in-depth product knowledge and a passion for delivering outstanding customer service. Attention to detail is crucial, particularly when entering sales order data and managing client information. This fast-paced role involves working with clients via phone and email. The position is full-time, Monday to Friday, on-site at our Southbank office.

What's on Offer

You would be joining an already established team that values, respect, care, and teamwork plus additional benefits of:

  • Melbourne CBD location.
  • Full-Time, Monday - Friday.
  • $65,000 plus super
  • Collaborative team environment
Contact
Nina Waring
Quote job ref
JN-082024-6508798
Phone number
+61386166214

Job summary

Function
Customer Service
Specialisation
Customer Service Officer – Inbound
What is your industry?
Industrial / Manufacturing
Location
Southbank
Job Type
Permanent
Consultant name
Nina Waring
Consultant phone
+61386166214
Job Reference
JN-082024-6508798

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.