Customer Partnerships Manager

Sydney Permanent View Job Description
Passionate about client relationships and driving business growth? We're looking for a Customer Partnerships Manager to expand our Key Accounts in NSW
  • Client focused role where you can have a meaningful impact on business growth
  • Strategically manage and expand accounts to enhance PageGroup's presence

About Our Client

PageGroup has a Global Footprint of almost 8,000 recruiters, and the backing of a famously successful brand in the recruitment space, but what else sets us apart? It's our People. From the very first interview, you'll engage with an honest, dedicated leadership team that genuinely cares about their people and the success of PageGroup. Our core values - Earn Trust, Growing Connections, and Making a Difference - are deeply embedded in how we collaborate with clients and with each other.

With a Customer Satisfaction score of 97% and NPS score of 78%, we can genuinely say that our customer-centric approach is working. Our Customer Partnerships function was borne from a desire to add more value, provide more tailored insights and elevate conversations with senior C-Suite stakeholders within our large and complex customers.

We're looking for a Customer Partnerships Manager to spearhead our key account client engagement in NSW.

Ready to make your move? Page makes it possible, you make it Page

Job Description

As a Customer Partnerships Manager in PageGroup's NSW business, you will work closely with the Senior Leadership Team and Operations to identify and expand key accounts within Financial Services and Consumer businesses. Reporting to the Head of Customer Partnerships, you will work to deliverables around new key accounts, key account growth, and referred revenue.

Responsibilities:

  • Identify and pursue New Business opportunities to expand the client base within the NSW market, across both SMB and enterprise clients, specifically within FS and Consumer verticals
  • Develop and implement strategic sales plans to achieve revenue targets and business objectives
  • Nurture and maintain strong relationships with existing clients, ensuring outstanding Customer Experience and in turn retention and growth across all business lines
  • Using data and insights to add value to key customers within the portfolio
  • Using market research and industry trends to identify new business opportunities
  • Collaborate with internal stakeholders to tailor solutions to meet customer needs and exceed expectations
  • Provide quarterly account reviews for key customers
  • Provide updates and reporting to senior leadership team on sales performance, market insights and growth opportunities.
  • Maintain accurate records of sales activities and client communications.

The Successful Applicant

Successful Applicant

  • Proven experience in business development, account management or client relationship management.
  • A strong understanding of the recruitment or professional services industry.
  • Excellent communication and negotiation skills
  • A proactive and results-driven approach to work

What's on Offer



  • Competitive salary + quarterly bonus


  • Career security, longevity and opportunity to progress your career further within a Global Brand


  • Flexible / Hybrid working arrangements including company laptop and phone


  • Inclusive internal networks to join and build a community with: Women@Page, Pride@Page, Families@Page, Ability@Page, First Nations@Page and Unity@Page


  • Quarterly wellness breaks, birthday leave, flexible Public Holiday leave and additional leave days


  • Up to 18 weeks paid parental leave


  • A sustainable business with ambitions to be climate positive by 2026
Contact
Lucy Ryan
Quote job ref
JN-092025-6830522
Phone number
+61 3 8616 6209

Job summary

Function
Sales
Specialisation
Key Account Manager
Industry
Business Services
Location
Sydney
Job Type
Permanent
Consultant name
Lucy Ryan
Consultant phone
+61 3 8616 6209
Job Reference
JN-092025-6830522

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.