Save Job Back to Search Job Description Summary Similar JobsGreat Team CultureFuture DevelopmentAbout Our ClientOur client, a prominent and fast growing wholesale company located in the Northern suburbs, are looking for a driven and skilled Customer Service Officer.About the Role:As a Customer Service Officer, you'll be an integral part of their team, through providing great customer service to their customers and ensuring an efficient process with customer orders. This position requires an individual to be onsite 5 days per week (Mon-Fri). Flexibility with rotated rostered hours, start times ranging from 8:00AM- 9:15AM.Job Description Key Responsibilities:Provide excellent customer service by responding to the needs of all stakeholders.Ensure streamlined processes are in place to maintain operational efficiency.Gain a thorough understanding of the product to effectively support customers and internal teams with accurate information.Collaborate with other departments to ensure smooth coordination and meet business goals.Demonstrate flexibility and problem-solving abilities to adapt to changing situations and resolve issues promptly.Handle a variety of administrative tasks, ensuring they are completed accurately and on time.The Successful ApplicantRequirements:3 years' experience in an alike positionExperience with order processing and dealing with customersStrong phone correspondence- communication skillsHighly organised and capacity to manage tasks effectivelyExcel in a high-energy and fast-paced officeDetail orientated and high level of precision in all tasksFriendly and positive with outstanding customer service abilitiesMust hold permanent residency/citizenship to be consideredWhat's on OfferThe Offer:Company culture, collaborative, working together, team supportFuture Growth: This position offers significant growth potential within the company, with opportunities to move into senior or leadership roles as well as potential involvement in cross-department projects. There is a clear pathway for career progression, ensuring that your hard work and dedication will be recognised and rewarded.ContactJuliet MinahanQuote job refJN-022025-6674595Phone numberJob summaryFunctionCustomer ServiceSpecialisationSales Order ProcessingWhat is your industry?RetailLocationEppingJob TypePermanentConsultant nameJuliet MinahanConsultant phoneJob ReferenceJN-022025-6674595
