Customer Service Officer

International Temporary AU$30 - AU$36 per year Work from Home or Hybrid View Job Description
As a customer service representative, you will be the first point of contact for our clients customers, providing exceptional service and assisting with their enquiries. With the opportuntiy to work from home post training and onboarding.
  • Flexible working hours
  • Opportunity to work for a growing organization

About Our Client

Our client is a leading provider of fast, high-quality windscreen replacements and repairs, with over 100 fitting centres and hundreds of technicians across Australia. They are the largest independent windscreen company, offering extensive coverage and a rapid response network.

Job Description

  • Respond to customer enquiries via phone and email
  • Provide information on products and services.
  • Ensure customer satisfaction through effective communication and problem-solving skills.
  • Work collaboratively with team members to meet customer service goals.
  • Adhere to company policies and procedures.
  • Participate in ongoing training and development opportunities.

The Successful Applicant

The ideal candidate will be solution-focused and service-oriented, as they will primarily be handling customer calls related to issues such as damages and incidents.

What's on Offer

  • An hourly salary of approximately $36 per hour plus superannuation.
  • All training will be on-site, but once fully trained, the role can be hybrid. The working hours offer some flexibility, and part-time options (around 4 hours per day) are available.
  • A friendly and supportive company culture.
  • Training and development opportunities to enhance your skills.



Contact
Jenna Binley
Quote job ref
JN-112024-6603874
Phone number
+61386166213

Job summary

Function
Customer Service
Specialisation
Customer Service Officer – Inbound
What is your industry?
Fast Moving Consumer Goods (FMCG)
Location
International
Job Type
Temporary
Consultant name
Jenna Binley
Consultant phone
+61386166213
Job Reference
JN-112024-6603874
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.