Customer Service Representative

Alexandria Permanent AU$73,000 - AU$75,000 per year
  • $75k plus Super
  • 10 Minute Walk from Mascot Station

About Our Client

Our client is an FMCG industry leader in their field. They are experienced accelerated growth and are looking to expand their team. As a business they can offer:

  • A stable business in an unstable economic climate
  • Stimulating work in a fast-paced, intellectually challenging environment
  • Diverse and inspiring colleagues and approachable leaders
  • Easily accessible office, 10 minute walk from Mascot station

Job Description

This role will support customers with their ordering and general queries. This could look like:

  • Responding to queries via email and phone
  • Processing orders via SAP
  • Liaising with various internal stakeholders
  • Updating the CRM as required



Please note, this role is 8am-4pm or 9am-5pm Monday to Friday and will require you to work full time on site. No hybrid working arrangements are available.

The Successful Applicant

We are looking for someone with at least 3 years in an inbound customer service environment, with a focus on ensuring the customer experience always exceeds expectations.

You must also:

  • Have SAP experience
  • Be a team player
  • Show trainability and willingness to learn new things
  • Strong verbal and written communications skills (ESSENTIAL)
  • Knowledge of MS Office suite



Please note that only Australian and New Zealand Citizens, and Permanent Residents are eligible, as these roles are full-time and not suitable for Working Holiday, or Student Visa holders.

What's on Offer

Our client is an FMCG industry leader in their field. They are experienced accelerated growth and are looking to expand their team. As a business they can offer:

  • Competitive salary of $75k plus super
  • A stable business in an unstable economic climate
  • Stimulating work in a fast-paced, intellectually challenging environment
  • Diverse and inspiring colleagues and approachable leaders
  • Easily accessible office, 10 minute walk from Mascot station
Contact
Sarah Ford
Quote job ref
JN-022024-6336779
Phone number
0405681763

Job summary

Function
Procurement & Supply Chain
Specialisation
Customer Service
What is your industry?
Fast Moving Consumer Goods (FMCG)
Location
Alexandria
Job Type
Permanent
Consultant name
Sarah Ford
Consultant phone
0405681763
Job Reference
JN-022024-6336779

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.