Back to search

Customer Service Representative

Greenacre Permanent AU$65,000 - AU$85,000 per year View Job Description
Join a fast-paced team as a Customer Service Team Member in the FMCG industry. Based in Greenacre, this role offers the opportunity to provide top-notch service to customers while contributing to a thriving business.
  • Western Sydney Location - Greenacre
  • Customer focused role and company

About Our Client

Our client is a well-established organisation in the FMCG sector, known for its commitment to quality and customer satisfaction.

Job Description

  • Respond promptly to customer inquiries via phone, email, and online platforms.
  • Process customer orders and ensure accurate data entry into the system.
  • Collaborate with internal teams to resolve customer issues efficiently.
  • Maintain up-to-date knowledge of product offerings and promotions.
  • Monitor and follow up on customer deliveries and logistics queries.
  • Handle customer complaints professionally, aiming for prompt resolution.
  • Prepare and maintain records of customer interactions and transactions.
  • Provide support for team projects and contribute to process improvements.

The Successful Applicant

A successful Customer Service Team Member should have:

  • Previous experience in customer service, preferably in the FMCG industry.
  • Strong communication and interpersonal skills.
  • Excellent attention to detail and accuracy in data entry.
  • Proficiency in using customer relationship management (CRM) systems.
  • Ability to work effectively in a team-oriented environment.
  • Strong problem-solving skills and a proactive approach to challenges.
  • Flexibility to adapt to a fast-paced and dynamic work environment.
  • Enthusiasm for delivering exceptional customer experiences.

What's on Offer

  • Competitive salary package based on experience.
  • Permanent role offering job security and growth opportunities.
  • Be part of a supportive and collaborative team in Greenacre.
  • Opportunities to develop your skills in the thriving FMCG industry.
  • Work with a company committed to quality and customer satisfaction.



If you're passionate about customer service and ready to take the next step in your career, we encourage you to apply today!

Contact
Carina Hosie
Quote job ref
JN-032026-6985698
Phone number
0416092642

Job summary

Function
Customer Service
Specialisation
Sales Order Processing
Industry
Fast Moving Consumer Goods (FMCG)
Location
Greenacre
Job Type
Permanent
Consultant name
Carina Hosie
Consultant phone
0416092642
Job Reference
JN-032026-6985698

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.