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Customer Service Representative

Sydney Permanent AU$65,000 - AU$75,000 per year View Job Description
Are you passionate about delivering exceptional customer experiences? We are seeking a dedicated and enthusiastic Customer Service Representative.
  • Collaborative environment with opportunity for career progression
  • Permanent full-time role, Monday to Friday

About Our Client

With a commitment to delivering tailored solutions to their customers. They value excellence and a collaborative work environment that encourages professional growth.

Job Description

  • Provide exceptional customer service by addressing inquiries and resolving issues in a timely manner.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with internal teams to ensure seamless service delivery.
  • Identify customer needs and recommend appropriate solutions or services.
  • Handle customer complaints professionally and escalate where necessary.
  • Stay updated on company products and services to provide accurate information to customers.
  • Support the team in achieving customer satisfaction and service quality goals.

The Successful Applicant

A successful Customer Service Representative should have:

  • Strong communication and interpersonal skills with a customer-focused approach.
  • Proven experience in a customer service or support role
  • Ability to work effectively in a fast-paced environment and manage multiple tasks.
  • Proficiency in using customer relationship management (CRM) software or other related tools.
  • Problem-solving skills and the ability to handle challenging situations with professionalism.
  • A positive attitude and a proactive approach to work.
  • FMCG experience highly desirable.
  • Experience handling inbound and/or outbound calls required.
  • Full Australian work rights required.

What's on Offer

  • Competitive salary package ranging from $65,000 to $75,000 AUD plus superannuation.
  • Permanent full-time position based in Sydney.
  • Opportunities for professional development and career progression.
  • Supportive and collaborative workplace culture.



If you are eager to take the next step in your career as a Customer Service Representative within the business services industry, we encourage you to apply today!

Contact
Andrew Nakhla
Quote job ref
JN-052026-7008305
Phone number
+61 282218134

Job summary

Function
Customer Service
Specialisation
Sales Order Processing
Industry
Fast Moving Consumer Goods (FMCG)
Location
Sydney
Job Type
Permanent
Consultant name
Andrew Nakhla
Consultant phone
+61 282218134
Job Reference
JN-052026-7008305

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.