Save Job Back to Search Job Description Summary Similar JobsPermanent position based in Erskine ParkSupportive and collaborate teamAbout Our ClientThis is an opportunity to join a well-established organisation in the Media and manufacturing industry. They are known for their strong commitment to delivering high-quality services and maintaining long-term partnerships with their clients.Job DescriptionRespond to customer inquiries promptly and professionally via phone or email.Provide accurate information and solutions to customer issues or concerns.Maintain and update customer records in the database.Collaborate with internal teams to ensure seamless order processing and service delivery.Identify opportunities for process improvements to enhance customer satisfaction.Support the team in achieving customer service targets and goals.The Successful ApplicantPrevious experience in a customer service role.Strong communication and interpersonal skills.Proficiency in using customer relationship management (CRM) software.Ability to multitask and prioritise workload effectively.A proactive approach to problem-solving and attention to detail.Basic computer literacy, including knowledge of Microsoft Office Suite.What's on OfferAnnual salary of $65,000 + Super.Permanent role offering job stability and growth opportunities.If you're ready to take the next step in your career as a Customer Service Representative, we encourage you to apply today!ContactEmily StockdaleQuote job refJN-122025-6899694Phone numberJob summaryFunctionCustomer ServiceSpecialisationCustomer Service Officer – InboundIndustryMedia & AgencyLocationErskine ParkJob TypePermanentConsultant nameEmily StockdaleConsultant phoneJob ReferenceJN-122025-6899694
