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Customer Support Administration Officer

Eagle Farm Permanent AU$65,000 - AU$70,000 per year View Job Description
The Customer Support Administration Officer role offers an exciting opportunity to provide essential support to existing B2B customer service within the industrial/manufacturing industry. This position is ideal for an organised professional looking to make a meaningful contribution and grow there career in a tenured team.
  • Full time opportunity + great culture
  • Free parking on site

About Our Client

Our client is going through an exciting period of growth and due to its continued success has an opportunity to add another member into its strong tenured team. With fantastic culture, and career growth opportunities on offer, this workplace is genuinely offers an excellent place to work.

Job Description

This is a heavily administrative, customer support role with a mix of responsibilities supporting our clients existing customer base, including:

  • End‑to‑end order processing and administration
  • Managing existing B2B customer enquiries via email and phone (approx. 10 calls per week)
  • Liaising with the warehouse and distribution team regarding orders and deliveries
  • Coordinating with factories on non‑standard or specialised products
  • Organising freight and tracking deliveries
  • Maintaining accurate records within internal system



The Successful Applicant

We are looking for someone who brings stability, reliability and a strong work ethic, along with:

  • Previous experience in customer service, customer support, order processing or administration (B2B experience highly regarded)
  • Strong attention to detail and confidence managing multiple tasks
  • Comfortable working in a fully office‑based role
  • Ability to learn systems and product information quickly
  • Strong written and verbal communication skills
  • A team‑focused mindset and positive, professional attitude



Experience using ERP systems (such as SAP or similar) will be highly regarded but is not essential.

What's on Offer

  • Competitive salary + annual salary increases
  • Full time perm opportunity
  • 8.00am - 4.00pm
  • Free parking on site
  • Clear career development opportunities, including lateral moves and progression into sales or supply chain roles
  • Stable, long‑term opportunity within a growing organisation
  • Team benefits including:
  • Birthday and work anniversary celebrations
  • Free lunch every Friday
  • Social celebrations and team events



Contact
Isabella Prendeville
Quote job ref
JN-042026-7005045
Phone number
+61 7 3018 6320

Job summary

Function
Secretarial & Business Support
Specialisation
Administrator
Industry
Business Services
Location
Eagle Farm
Job Type
Permanent
Consultant name
Isabella Prendeville
Consultant phone
+61 7 3018 6320
Job Reference
JN-042026-7005045

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.