Desktop Support / Field Services

Sydney Temporary
  • 6 month contract
  • Supporting the CEO

About Our Client

My client is a globally renowned logistics and transportation company based in Australia. It offers a wide range of services including freight forwarding, warehousing, distribution, and supply chain management solutions. They operate in various sectors such as road, rail, sea, and air freight, catering to both domestic and international markets.

Job Description

My client is seeking a skilled Desktop Support/Field Service Technician to join our team. In this role, you will be responsible for providing on-site technical support to the CEO and services for Mac devices and systems. The role includes installations, repairs, upgrades, and maintenance tasks, ensuring that users have optimal performance and functionality. The ideal candidate will have a strong background in Mac hardware and software troubleshooting, excellent customer service skills, and the ability to work independently in diverse environments.

The Successful Applicant

  • Install, configure, and upgrade Mac operating systems and software applications.
  • Perform hardware repairs and replacements, including components such as logic boards, SSDs, displays, and batteries.
  • Troubleshoot network connectivity issues and resolve software conflicts.
  • Provide training and guidance to end-users on Mac usage, best practices, and troubleshooting techniques.
  • Document all service activities, including findings, actions taken, and solutions implemented.
  • Collaborate with internal teams to escalate complex technical issues and facilitate timely resolutions.
  • Maintain accurate inventory records of spare parts and equipment.
  • Adhere to safety protocols and guidelines while working on-site.
  • Continuously update technical knowledge and skills to stay abreast of new Mac technologies and advancements.

What's on Offer

My client values innovation, teamwork, and dedication to customer satisfaction. As a Mac Field Service Technician, you will have the opportunity to work with cutting-edge technology while providing exceptional support to stakeholders.

Contact
Jak Crittenden
Quote job ref
JN-052024-6425722
Phone number
0415370315

Job summary

Function
Information Technology
Specialisation
IT Support - Level 1/2
What is your industry?
Technology & Telecoms
Location
Sydney
Job Type
Temporary
Consultant name
Jak Crittenden
Consultant phone
0415370315
Job Reference
JN-052024-6425722

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.