Desktop Support

Melbourne Temporary
  • Career progression & development opportunities
  • Supportive Team Environment

About Our Client

Our client sits within the construction Industry

Job Description

The successful applicant will be responsible for:

  • Responding to support requests and inquiries from end-users in a professional and timely manner.
  • Troubleshooting hardware and software issues related to desktops, laptops, printers, and other peripherals.
  • Installing, configuring, and maintaining operating systems, software applications, and device drivers.
  • Collaborating with other IT team members to escalate and resolve complex technical issues.
  • Documenting support activities, solutions, and procedures to build a knowledge base for future reference.
  • Assisting in IT projects and initiatives as needed, including system upgrades and deployments.



The Successful Applicant

The successful applicant will ideally possess the following:

  • Bachelor's degree in Computer Science, Information Technology, or related field (preferred).
  • Minimum of 3-4 years of experience in a desktop support or similar role.
  • Proficiency in troubleshooting Windows and macOS operating systems.
  • Strong knowledge of hardware components, peripherals, and networking concepts.
  • Excellent communication skills and the ability to interact professionally with end-users of varying technical backgrounds.
  • Relevant certifications (e.g., Comp TIA A+, Microsoft Certified Desktop Support Technician) are a plus.
  • Hands on experience with in-tunes,sccm and ITIL 3-4.

What's on Offer

Whats on Offer:

  • Professional development and training opportunities.
  • A dynamic work environment that fosters creativity and innovation


Contact
George Edwards
Quote job ref
JN-022024-6336773
Phone number

Job summary

Function
Information Technology
Specialisation
IT Support - Level 1/2
What is your industry?
Technology & Telecoms
Location
Melbourne
Job Type
Temporary
Consultant name
George Edwards
Consultant phone
Job Reference
JN-022024-6336773

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.