Desktop Support

Melbourne Permanent
  • Career progression & development opportunities
  • Supportive Team Environment

About Our Client

Are client is a Australian construction company

Job Description

As the Desktop Analyst you will be responsible for:

  • Deliver Level 1 and Level 2 technical support for desktop-related issues.
  • Diagnose and resolve hardware and software problems, primarily on Windows-based systems.
  • Install, configure, and maintain desktop computers, peripherals, and software.
  • Collaborate with the IT team to escalate and resolve complex technical issues.
  • Assist with user account management, password resets, and access control.
  • Document support requests, resolutions, and maintenance activities.
  • Train end-users on the proper use of hardware and software.

The Successful Applicant

The successful applicant will ideally possess the following:

  • A minimum of 2-4 years of experience in desktop support or a related field.
  • Proficiency in Windows operating systems.
  • Strong knowledge of desktop hardware and software troubleshooting.
  • Exceptional communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.

What's on Offer

  • Professional development and training opportunities.
  • A dynamic work environment that fosters creativity and innovation.
Contact
George Edwards
Quote job ref
JN-102023-6216765
Phone number
+(61) 431982894

Job summary

Function
Information Technology
Specialisation
IT Support - Level 1/2
What is your industry?
Industrial / Manufacturing
Location
Melbourne
Job Type
Permanent
Consultant name
George Edwards
Consultant phone
+(61) 431982894
Job Reference
JN-102023-6216765

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.