Digital Marketing CRM Executive

Ultimo Permanent
  • Fantastic luxury hotel brand
  • Use your experience in digital marketing and CRM

About Our Client

Australia's international hotel company and the only Australian-based hotel group with in-house end-to-end development solutions.

We are hoteliers at heart, and we thrive on making our hotels feel like a home away from home.

We are 'people' people. We develop and nurture talent and go out of our way to foster team spirit. After all, when our team love what they do, we know you'll love what they do.

Job Description

The key responsibilities for the role include but are not limited to:

* Develop and execute end-to-end email marketing activities from planning content, EDM campaign set-up with segmentation based on stay history, engagement, and location, scheduling, testing, and tracking to the branded databases.

* Work with Director of Marketing and Senior Director of Sales to create and deliver B to B emails

* Manage competition and partnership welcome emails, supporting any campaigns for the wider marketing team

* Analyse and present past campaigns based on revenue, engagement, and multiple segments to the wider Marketing team on a fortnightly basis with recommendations for future campaigns, identify patterns, increase execution efficiencies, and maximise opportunities.

The Successful Applicant

The successful candidate will possess:

* Minimum 3 years marketing experience in CRM, ecommerce or working with an email software provider, Salesforce, Cendyn, Oracle Responsys or similar (ideally in hotel or tourism industry).

* Strong computer and system skills in MS Office - Word, Excel and Powerpoint.

* Good understanding and working knowledge of marketing automation tools

* Qualification in marketing or related business course

* Knowledge in Adobe Suite - Photoshop, InDesign, Dreamweaver

What's on Offer

  • Work for a global hotel brand and experience benefits and discounts in this space
  • Expand your skills in a relevant and exciting industry
  • Hybrid working model
  • Central location
Victoria Luxton
Quote job ref
Phone number
+61 2 8221 8118

Job summary

CRM/Loyalty/Retention/Acquisition Marketing
What is your industry?
Leisure, Travel & Tourism
Job Type
Consultant name
Victoria Luxton
Consultant phone
+61 2 8221 8118
Job Reference

About Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.