Field Service Technician

Parramatta Permanent AU$62,395 - AU$72,794
  • Field Service role with complete training and support
  • Plenty of travel opportunities and to make this role your own

About Our Client

You will be joining a family-owned business that started its operations 50+ years ago engineering custom vehicle bodies, they have continued to grow and evolve over time, and for the past 30 years they have also been specialising in wheelchair vehicle conversions.

Job Description

If you enjoy being on the road, booking your own jobs, liaising with customers whilst being hands-on, knowing that the work you do has a positive impact on those less fortunate, this could be for you!Some of your day-to-day tasks will include;

  • Organise, schedule, and carry out servicing repairs on accessibility equipment in customer vehicles
  • Assist customers with advice on product and troubleshooting - both on-site and remotely
  • Update customer database, record and complete all paperwork and documentation
  • Attending trade shows and other industry meetings and events
  • Travelling throughout NSW and in some cases interstate to assist the other teams

This is an entirely remote-based role, working from home, on the road or on a customer site. You will schedule and call customers, book jobs, help with any technical support and ultimately make sure their wheelchair-converted vehicles are maintained and working correctly

The Successful Applicant

You do NOT need a mechanical trade or a mechanical engineering background for this role.

Although any prior experience or qualifications in mechanics, electromechanical, mechatronics or hydraulics would help, it is not essential.

What is essential, is your:

  • Fantastic communication and proven customer service
  • Ability to work independently, travel and service customers across NSW
  • Work ethic, honesty, eagerness to learn and take ownership
  • Strong mechanical aptitude, you like fixing, tinkering and fault finding
  • Tech savvy can use laptops and basic electronic devices
  • Current NSW driver's licence



You will also need or be willing to obtain a Police Check (PC), and a Working with Children Check (WCC).If you have always wanted to be a service mechanic or similar, but were not able to due to not completing your trade, this could be just for you!

What's on Offer

This is a great opportunity to join a well-established team who prides itself on providing a great service and looking after its staff, in a role that is meaningful and has an impact on the community.

Due to the nature of the repairs and servicing being quite simple, you do not need to have a mechanical trade backgroundWhat's in it for you;

  • Complete product and on-site training, including some travel to VIC head office
  • Full-time permanent role, working typically Monday-Friday (no late call-outs or weekend work)
  • Fully maintained company vehicle (auto), fuel, laptop, phone and basic tools of the trade
  • Wages from $30 - $35 per hour based on experience + overtime & allowances + super
  • Additional training and ability to obtain more licences
  • Joining a supportive and friendly team who cares about its staff and customers
  • Full autonomy, working from home, from a site or on the road, with plenty of travel

Although most customer sites are located centrally around Sydney metro, there are some located in regional communities, therefore you will spend a lot of your time travelling and at least 3+ nights away from home on average every 2-3 weeks.

Contact
Corine Duke
Quote job ref
JN-072022-5679017
Phone number
+61 2 8292 2061

Job summary

Function
Engineering & Manufacturing
Specialisation
Service
What is your industry?
Industrial / Manufacturing
Location
Parramatta
Job Type
Permanent
Consultant name
Corine Duke
Consultant phone
+61 2 8292 2061
Job Reference
JN-072022-5679017

About Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.