Freight Operations Account Specialist
Unique and interesting role
Use your freight experience to keep customers happy
About Our Client
Our client is a succesful, family run international logistics company with a great reputation and a busy and growing client base. They are focused on providing competitive solutions to their clients' logistics needs and are a highly service-focused business.
In this role, you will responsible for the management of relationships with our clients exisiting client base. You will be regularly visiting clients to ensure high levels of customer service are maintained, along with conducting quotes and advising on logistics solutions. You will also be regularly involved in client events and entertainment.
Along with this, you will also occasionally assist in operational matters to ensure that your clients needs are met.
The Successful Applicant
To be successful in this role you will need to have plenty of experience in international logistics, and understand the "nuts and bolts" of how the industry works. You will also have a strong customer service focus and be driven by ensuring your clients are kept happy and you are providing the best solutions for their needs.
You will also be able to demonstrate resilience and problem solving skills for when things don't go to plan.
Finally, you will be someone who is self-managing and able to structure their day independently.
What's on Offer
On offer is a competitive salary package in line with your experience, along with a vehicle allowance and an incentive scheme, based on the minimisation of client turnover. You will be a key part of the team and have the independence to structure your work the way you want it.