Save Job Back to Search Job Description Summary Similar JobsMeaningful work with immediate impactFlexible, part‑time role with hybrid workingAbout Our Client Our client is Melbourne's largest independent specialist homelessness organisation, passionately committed to ending homelessness. Through housing, support, education, employment services, advocacy, and fundraising, they deliver solutions at scale and places clients at the centre of everything they do.The Fundraising & Philanthropy team plays a critical role in enabling this work by building and maintaining strong relationships with supporters and donors across the community.Job Description Customer Service & AdministrationProvide timely, accurate administrative support to the fundraising teamManage supporter correspondence and inboxes, responding professionally and efficientlyProcess donations, donor receipts, and commitments accuratelyMaintain up‑to‑date and accurate records within the CRM system (Dynamics 365)Liaise with finance and internal teams to ensure accurate recording and reportingUphold a warm, donor‑centric approach that reinforces trust and long‑term supportDonor Engagement SupportSupport relationship managers with preparation for donor meetings and visitsAssist in coordinating a structured visitation plan for key donorsPrepare briefing materials including donor profiles, agendas, impact updates, and information packsSupport follow‑up actions post‑meetings, ensuring timely communication and documentationLiaise closely with teams across multiple Launch Housing sites to coordinate activity smoothlyCollaboration & Organisational ContributionBuild positive working relationships across teams and sitesContribute to a respectful, inclusive, and values‑driven workplaceHandle confidential information with care and discretionSupport continuous improvement and take a proactive approach to workload managementThe Successful ApplicantPrevious experience in a not‑for‑profit and/or fundraising environmentCRM experience (non‑negotiable) - Dynamics 365 experience preferred but not essentialStrong administrative skills with excellent attention to detailClear and confident written and verbal communication skillsA proactive, organised approach and ability to manage competing prioritiesConfidence working with multiple stakeholders across different sitesWhat's on OfferPart‑time: 3 days per week (9:00am-5:00pm, flexibility available)Hybrid working model:2 days in the office (ideally Monday & Thursday)1 day working from homeOpportunity to support high‑impact fundraising work during a critical peak periodSupportive, collaborative team environmentContactEmily RobertsQuote job refJN-042026-6989928Phone numberJob summaryFunctionMarketingSpecialisationFundraisingIndustryNot For ProfitLocationCollingwoodJob TypeTemporaryConsultant nameEmily RobertsConsultant phoneJob ReferenceJN-042026-6989928
