Save Job Back to Search Job Description Summary Similar JobsOwn the build of a scalable, modern sales engineBlend technology and human selling to scale a category disruptorAbout Our ClientThis business is a technology driven service organisation operating across both B2B and B2C markets. It has been built to do things differently, applying modern technology, data, and customer experience thinking to a category that is being actively reshaped.The company combines field-based service delivery with a strong digital, systems, and data backbone. This enables faster response, greater consistency, and a more transparent customer experience at scale. The focus is not simply growth, but building a better way of operating as the business expands.Founder led and execution focused, the organisation is now entering a pivotal stage where scale, structure, and customer lifecycle management become critical. Industry experience is less important than the ability to help build a modern commercial engine in a service environment where technology and people must work together.Job DescriptionThe Head of Sales plays a central role in shaping the next phase of the business. This role is accountable for how demand is converted into revenue across both B2B and B2C channels, and for building a sales function that can scale without losing pace, quality, or customer trust.This is a hands on leadership role focused on building the sales operating model required for the next stage of growth. The emphasis is on designing clear, repeatable processes, supported by technology, and reinforced through day to day leadership and coaching.A key part of the role is helping evolve the business from transactional selling toward a more modern customer growth model. This includes stronger lifecycle management, improved retention, recurring revenue development, and tighter integration between sales, marketing, operations, and digital enablement.In this role, you will:Build and embed a scalable sales operating model that supports increasing volume and complexityUse CRM, automation, and emerging AI capability to improve speed to lead, follow up discipline, and performance visibilityDesign sales processes that reduce reliance on individual heroics and informal knowledgeStrengthen the connection between marketing activity, sales execution, and customer outcomesLead sales performance across B2B and B2C environments where service delivery capacity mattersStay close to frontline execution to understand where systems add leverage and where human interaction is criticalHelp evolve the customer journey from first contact through to repeat engagement and long term valuePartner closely with marketing, operations, and internal enablement teams to remove friction as the business scalesSuccess in this role will be measured by how predictable, scalable, and customer centric the sales function becomes over time.The Successful ApplicantThis role suits a proven Head of Sales who has built and run teams, modernising them to scale sales functions in service or technology enabled businesses.You are likely to bring:Experience owning and improving sales performance across both B2B and B2C channelsA track record of building sales structure that supports growth, not just managing outputStrong commercial judgement supported by data and performance insightPractical experience using CRM, automation, and enablement tools to drive better executionExposure to recurring revenue, customer lifecycle growth, or retention led modelsComfort operating where sales, customer experience, and operations intersectA leadership style that balances structure with trust, judgement, and accountabilityExperience working cross functionally through periods of commercial and operational changeThis role is not suited to candidates who are purely relationship led, highly corporate, or removed from day to day execution.What's on OfferThis is a chance to step into a genuinely meaningful role at a pivotal moment in the business's journey. The organisation is moving beyond early momentum and into a phase where scale, structure, and customer experience really matter, and the Head of Sales will play a central role in shaping how that happens.You'll have the opportunity to build and lead a modern sales engine that blends technology, data, and human judgement, while helping evolve how customers are acquired, retained, and grown over time. This includes influencing the development of recurring revenue models, customer lifecycle thinking, and the practical use of automation and AI to support scale.The role offers direct access to founders and senior decision makers, with the ability to move quickly and make meaningful change. The environment is low ego, outcomes focused, and grounded in real execution rather than theory.Remuneration is competitive and aligned to the scope and impact of the role, with longer term opportunity to grow alongside the business as it continues to scale and reshape its category.ContactBez TavassoliQuote job refJN-042026-6997467Phone number+61 431 983 143Job summaryFunctionSalesSpecialisationSales DirectorIndustryIndustrial / ManufacturingLocationInternationalJob TypePermanentConsultant nameBez TavassoliConsultant phone+61 431 983 143Job ReferenceJN-042026-6997467Work from HomeWork from Home or Hybrid
