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Help Desk Administrator

Melbourne CBD Temporary AU$30 - AU$35 per hour View Job Description
Are you a fun and driven individual looking to provide administrative support to their high-performing team. The ideal candidate will possess exceptional interpersonal skills and will be keen to learn and develop their knowledge.
  • Save Job
  • Temporary opportunity
  • Melbourne CBD Location

About Our Client

The client provides consulting services focused on business strategy, technology solutions, and innovation. They assist organizations in enhancing performance and achieving goals through digital transformation, IT consulting, and process optimization.

Job Description

  • Update the system with customer and client information.
  • Answer inbound calls and make outbound calls as required.
  • Update the system with customer and client information.
  • Answer inbound calls and make outbound calls as required.
  • Book appointments and follow up with confirmation.
  • Diary and email management
  • Manage and update all office documentation.

The Successful Applicant

  • Computer literate at intermediate-advanced level including (MS office suite & internet)
  • Excellent telephone manner, communication skills and customer service
  • Experience within an administration support role
  • Proactive, flexible approach to completion of work
  • The ability to provide effective and appropriate information to a variety of people
  • Excellent written and communication skills
  • Strong organisational and administrative skills, including an ability to prioritise workloads, meet deadlines and manage a varied workload, in a busy professional environment.

What's on Offer

The successful candidate must possess a strong "can do" approach whilst having the ability to work both autonomously and within a team. A high standard of attention to detail and time management skills are imperative along with the ability to provide a high level of professionalism and customer service to both internal and external stake holders. The working environment a collaborative one where team spirit and open, honest communication is encouraged.

The passionate team are extremely down to earth. This position is dynamic and varied, it will suit a go getter who values the impact and importance of the secretarial function.

Contact
Jess Johnston
Quote job ref
JN-082024-6518058
Phone number
+61 3 8616 6221

Job summary

Function
Customer Service
Specialisation
Customer Service Officer – Inbound
What is your industry?
Business Services
Location
Melbourne CBD
Job Type
Temporary
Consultant name
Jess Johnston
Consultant phone
+61 3 8616 6221
Job Reference
JN-082024-6518058

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.