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IT Service Transition Manager

Melbourne CBD Temporary Work from Home or Hybrid View Job Description
A proactive IT Service Transition Manager is needed to establish a best practice IT Operating Model required to enable, sustain and optimise the Government Agency's digital case management systems.
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  • Contract until the end of December 2025 with potential 6-12 month extension
  • Greenfield Project

About Our Client

Our Government client is undergoing an enterprise wide digitally enabled service transformation which will transition its case management services off aged legacy systems and paper-based processes to a Microsoft Dynamics 365 Case Management System

Job Description

  • Working closely with the Director of Program Delivery,
  • Lead IT service transition projects across various departments.
  • Ensure smooth and efficient transitions without disrupting existing services.
  • Collaborate with different teams to ensure all IT transition requirements are met.
  • Develop and implement transition plans and processes.
  • Identify and manage risks associated with IT service transitions.
  • Monitor and report on transition progress.
  • Provide training and support to teams affected by transitions.
  • Work closely with stakeholders to ensure their needs are met during transitions.

The Successful Applicant

A successful IT Service Transition Manager should have:

  • A degree in Information Technology or a related field.
  • Proven experience in leading IT service transitions, particularly in the government sector.
  • Strong project management skills.
  • Excellent problem-solving abilities and a keen eye for detail.
  • Strong communication skills, with the ability to liaise with various stakeholders.
  • A good understanding of ITIL processes.

What's on Offer

  • A long term contract until December 2025 with potential 6-12 month extension



If this IT Service Transition Manager role aligns with your career aspirations, we encourage you to apply today to take the next step in your professional journey.

Contact
Ciara Purcell
Quote job ref
JN-122024-6618029
Phone number

Job summary

Function
Information Technology
Specialisation
IT Management
What is your industry?
Technology & Telecoms
Location
Melbourne CBD
Job Type
Temporary
Consultant name
Ciara Purcell
Consultant phone
Job Reference
JN-122024-6618029
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.