IT Support Analyst - Permanent/Full time - CBD

Sydney CBD Permanent
  • An immediate start to a permanent role
  • Working from home/office split opportunities

About Our Client

My client is an instantly recognised name in media and communications with a huge global presence. You will have the opportunity to support a wide array of users, creatives and major stakeholders within the organisation.

Job Description

  • Creating and maintaining documentation pertaining to IT systems and processes
  • Basic troubleshooting
  • Service desk queue management
  • Software installation and support
  • Hardware installation and support
  • SOE development and deployment
  • Mitel phone support
  • iOS & Android devise support
  • Audio Visual support including video conferencing
  • User management via Active Directory
  • Asset & Inventory management
  • Other IT systems and infrastructure related tasks as required
  • IT Hardware Ordering and Supplier Management
  • Help desk process management and review

The Successful Applicant

  • At least 2-3 years' experience in a IT Support role
  • An Australian Citizen or Permanent Resident as a minimum
  • Experience in Mac OS X 10.10 and its devices is a must
  • IT Certifications in relevant fields
  • Operating system environment experience in Windows 10
  • Experience in Desktop Central and / or Jamf
  • Application support experience across O365, Google Apps and Adobe CC
  • Hardware fault diagnosis experience
  • Troubleshooting software skills
  • Experience with iOS & Android devices
  • Exception Customer Service skills
  • Powershell Scripting

What's on Offer

An immediate start to a permanent and full time role in an internationally recognised organisation. This role offers a working from home and office split once lock down has ended. Immediate remote on boarding is available to the right candidate. You will sit in a high performance team with a focus on collaboration and support during a difficult and isolated time.

Nicolas Blazey
Quote job ref
Phone number
+61 2 8221 8107

Job summary

Job Type
Consultant name
Nicolas Blazey
Consultant phone
+61 2 8221 8107
Job Reference