Mobility Engineer
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Hawthorn East
Permanent
Bullet points
Leading retailer in Australia
Ongoing career development and training
About Our Client
We are currently looking for a Mobility Engineer to join a leading retailer in Australia. Our client is established for their successful business and people orientated service and they have a special need for a Mobility Engineer to join their team and help drive their success.
Job Description
The successful applicant will be responsible for:
- Provide 3rd level support for all Mobile related end points (including Apple/Zebra/ /Honeywell/Samsung with Windows/iOS/MacOS/Android operating systems)
- Build strong relationships within the business and within the ITS team
- Maintain business policies and procedures
- Maintain inventory databases
- Create support processes and provide assistance in continuous improvement of existing processes
- Participate in IT projects
- Build and maintain relationships with third-party vendors
- Deploy mobility hardware and software
- Package applications as required
- Creation and modification of scripts
- Be flexible to perform deployment tasks both within and outside of normal business hours as required by the business
The Successful Applicant
The successful applicant will ideally possess the following:
- Tertiary IT qualifications (Diploma, Bachelor Degree) or equivalent work experience
- Previous experience with mobile devices running both iOS and Android operating systems, in multiple form factors
- Experience with Windows Embedded and Rugged Android devices
- Experience in Microsoft Platforms and Applications
- Sound knowledge of networking, hardware and development/scripting principles
- Strong Customer Service focus
- AirWatch, Apple, CompTIA, ITIL or Microsoft Certifications and experience would be advantageous
- Ability to work independently and as part of a team
- Experience in a large-scale support environment
- Ability to prioritise action items, manage time and workflow to meet service levels
- Excellent interpersonal skills for technical and non-technical interactions
What's on Offer
The position on offer is a permanent opportunity based in Hawthorn East. You will have the opportunity to work in a fun and inclusive work environment that offers career development and training.