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Network Incident Investigation Lead

Melbourne Permanent Work from Home or Hybrid View Job Description
The Network Incident Investigations Lead is responsible for leading and managing complex investigations into network incidents, identifying root causes, and implementing effective preventative measures. This role requires strong technical expertise in electrical engineering, strategic problem-solving skills, and the ability to engage with various stakeholders to enhance network reliability and performance.
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  • Drive significant improvements and innovations in network safety and performance
  • Opportunity to lead critical investigations

About Our Client

The client is a leading provider of essential infrastructure services, operating across multiple regulated networks including electricity distribution, gas distribution, and statewide electricity transmission. With a focus on innovation and sustainability, the client plays a key role in meeting the evolving energy needs of Australian communities while advancing towards a more efficient future.

Job Description

The Network Incident Investigations Lead is a critical position responsible for managing and leading complex investigations into network incidents. This role involves identifying root causes, recommending and implementing preventative actions, and ensuring effective resolution of issues impacting network systems. The role requires strong technical expertise in electrical engineering, excellent problem-solving skills, and the ability to engage with various stakeholders to facilitate investigations and improvements.

Key Responsibilities:

  • Lead and conduct detailed investigations into network and asset-related incidents.
  • Collaborate with multiple business units and stakeholders to gather information and develop solutions.
  • Address technical issues with broad business implications.
  • Drive process improvements, standard enhancements, and new methodologies.
  • Analyze data and trends to provide insights and share learnings with network teams.
  • Manage relationships with external entities such as AEMO and other relevant distribution businesses.
  • Ensure timely and high-quality completion of incident reports and related documentation.
  • Work independently, taking full responsibility for the investigation process and decisions.

The Successful Applicant

  • Educational Background: Degree in Electrical Engineering.
  • Experience: Minimum of 10 years in electrical engineering or operational roles, with a strong preference for experience in utility, energy, or asset management sectors.
  • Skills:
    • Expertise in root cause analysis and incident investigation methodologies.
    • Proven ability to navigate emergency situations and provide effective solutions.
    • Competency in data analysis and deriving actionable insights.
    • Strong stakeholder management and engagement abilities.
    • Strategic thinking and problem-solving skills.
  • Certifications: NER (National Engineering Registration) in Victoria is preferred.
  • Personal Attributes:
    • Curious and innovative with a focus on continuous improvement.
    • Able to simplify complex issues and deliver clear, actionable recommendations.
    • Demonstrates strong commitment to safety and high-quality standards.



What's on Offer

The chance to play a key role in shaping network safety and performance, contributing to significant improvements and innovations.

Contact
Rhys Shelley
Quote job ref
JN-072024-6490529
Phone number
+(61) 416092204

Job summary

Function
Mining, Energy & Resources
Specialisation
Asset Management
What is your industry?
Energy & Natural Resources
Location
Melbourne
Job Type
Permanent
Consultant name
Rhys Shelley
Consultant phone
+(61) 416092204
Job Reference
JN-072024-6490529
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.