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Order Entry and Customer Service Officer

Scoresby Temporary AU$32 - AU$35 per hour View Job Description
Joining this client presents a fantastic opportunity to be part of a globally renowned brand, ranked No. 1 in its industry. The team is highly esteemed for consistently delivering top-tier service, setting them apart in the market. As a member of the team, you will play a pivotal role in one of their key departments dedicated to managing and processing customer orders with precision and excellence.
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  • Collaborative team-environment
  • On the job training and development

About Our Client

The client is a global leader in the dairy industry, known for its high-quality products and extensive range of dairy offerings. The company is committed to innovation, sustainability, and delivering excellence to consumers worldwide.

Job Description

Reporting to the Customer Service Supervisor, you will be responsible for the following:

  • Answering incoming calls, providing excellent customer service
  • Making outbound calls to follow up on deliveries
  • Responding to urgent order requests via phone and email
  • Keying a high volume of orders
  • Checking stock availability with operations
  • Resolving customer complaints



The Successful Applicant

Ideally, you will have a background in Customer Service within a call centre environment or within Fast moving Consumer Goods and are available to work across 3 shifts rotating across 8am-4pm, 9am-5pm and 10am-6pm.

What's on Offer

This is a high volume fast paced role that will require accuracy and an eye for detail.

  • Join a global organisation with a stellar reputation
  • Ongoing, stable work environment
  • Secure Onsite parking
  • Monthly Team activities
  • A vibrant working environment
  • Training and mentoring and possible cross-training in other departments



Contact
Jenna Binley
Quote job ref
JN-082024-6518000
Phone number
+61386166213

Job summary

Function
Customer Service
Specialisation
Sales Order Processing
What is your industry?
Fast Moving Consumer Goods (FMCG)
Location
Scoresby
Job Type
Temporary
Consultant name
Jenna Binley
Consultant phone
+61386166213
Job Reference
JN-082024-6518000

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.