Senior IT Support Analyst

Sydney CBD Permanent AU$72,794 - AU$83,193
  • 3 days a week - 6 week contract
  • Immediate start - Non restricted LGA's only

About Our Client

Our client is one of the largest Marketing Agencies in Australia. They are looking for a candidate who can provide onsite support 3 days a week for a period of 6 weeks.

Job Description

  • Providing Mac iOS and Android device support
  • Installing, configuring, and maintaining Windows and Mac desktop and laptop devices
  • Creating and maintaining documentation related to IT systems and processes
  • Providing basic hardware and software troubleshooting
  • Managing hardware and software installation and support
  • Providing first and second line support, taking ownership, and following agreed-on procedures in receiving and correctly logging, assigning and updating incidents and requests for service.
  • Assisting with the SOE development and deployment
  • Experience using Mitel phone support
  • Managing AV/VC setups for all conferences and meetings.
  • Providing user management via Active directory
  • Assisting with the Asset and Inventory management
  • Handling other IT systems and infrastructure related tasks as required
  • IT Hardware ordering and Supplier Management
  • Assisting with the Help desk process management and review

The Successful Applicant

  • Demonstrates good communication skills with the ability to communicate effectively both verbally and in writing.
  • Must have experience with Mac OS for PCs and Laptops.
  • The candidate must possess atleast 2-3 year's of experience in an IT Support role
  • The candidate must be currently residing in a non-restricted LGA
  • Must have knowledge and experience using Desktop central and/or Jamf
  • Must have experience with application software like Microsoft Office, Google Apps and Adobe CC
  • Hardware fault diagnosis
  • Troubleshooting software issues
  • iOS and Android devices
  • Powershell Scripting
  • IT certifications in relevant fields

What's on Offer

This is an exciting fast-paced 6-week opportunity for the successful candidate to become part of a well-known organisation

Nicole Castelino
Quote job ref
Phone number
+61 2 8221 8106

Job summary

Job Type
Consultant name
Nicole Castelino
Consultant phone
+61 2 8221 8106
Job Reference