Service Desk Officer

Melbourne Temporary Work from Home or Hybrid
  • Professional Development/growth
  • Supportive Team Environment

About Our Client

Join a global investment management firm, dedicated to making a positive difference. My client has an immediate requirement for a Desktop Support Officer who will be providing technical support throughout the broader organisation. This is an initial 12-month with likelihood of extension.

Job Description

As the Service Desk Officer you will be responsible for:

  • Service Desk ticket management (e.g., Service Now)
  • User/Account administration (e.g., Active Directory, Business Systems)
  • IT Asset Management (hardware & software)
  • Microsoft experience (Teams, 365, Windows 10)
  • Remote Desktop support

The Successful Applicant

The successful applicant will ideally possess the following:

  • Significant Level 1 knowledge.
  • Strong communicator, both written and verbal with a high proficiency in the English language.
  • Excellent telephone manner.
  • Confident in servicing staff at all levels of the organisation, including senior
    management and board level executives.
  • Self-starter with drive and desire to work efficiently when unsupervised.
  • Acts as a team player within the Service Desk team.

What's on Offer

  • Professional development and training opportunities.
  • A dynamic work environment that fosters creativity and innovation.

George Edwards
Quote job ref
Phone number
+(61) 431982894

Job summary

Information Technology
IT Support - Level 1
What is your industry?
Technology & Telecoms
Job Type
Consultant name
George Edwards
Consultant phone
+(61) 431982894
Job Reference
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.