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Service Planning & Delivery Manager - Abu Dhabi Based

International Permanent View Job Description
You will play a pivotal role by overseeing the evaluation, planning, and delivery of efficient and effective services to an influential group of entities.
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  • Exciting role with a top tier entity in Abu Dhabi
  • Must have service planning and delivery experience in large complex companies

About Our Client

A large, exciting entity going through a transformation.

Job Description

  • Lead the development and implementation of the section's strategy, objectives, policies, and operational plans.
  • Assess incoming service requests from government entities, ensuring their feasibility and alignment with organisational goals.
  • Oversee the execution of service delivery engagements, ensuring they meet established timelines and objectives.
  • Lead organisational design consultations, supporting entity structure redesigns and policy alignment.
  • Lead the development and management of the section's workforce, ensuring their performance and professional growth.

The Successful Applicant

  • Bachelor degree in Business Administration or a related field as a minimum, Masters Degree is highly preferred.
  • Professional certifications in program management, organisational design, or related areas.
  • Extensive experience in service planning and delivery within complex organisational settings such as a large holding group, or a shared services function.
  • Experience in developing and implementing classification systems or taxonomies.
  • Proficiency in Arabic would be highly advantageous.
  • Excellent communication and stakeholder engagement skills.
  • Overall of at least 8 years of work experience.

What's on Offer

Opportunity to shape the future of government services in Abu Dhabi.

Contact
Ruwise Sheriff
Quote job ref
JN-082024-6511617
Phone number
+97147090393

Job summary

Function
Information Technology
Specialisation
IT Management
What is your industry?
Public Sector
Location
International
Job Type
Permanent
Consultant name
Ruwise Sheriff
Consultant phone
+97147090393
Job Reference
JN-082024-6511617

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.