Service Technician - Domestic

Brisbane Permanent
  • Market Leading Company
  • Flexible Working Environment

About Our Client

My client is an international family owned company known for their manufacture of premium domestic and professional appliances world-wide. They are well respected and trusted in the industry boasting a best in industry culture.

Job Description

This role will include but not be limited to the following key duties:

  • Carry out quality field service repairs at the customers premises or in the workshop
  • Handle and resolve customer complains in the field within the companies guidelines
  • In conjunction with Call Planner optimise allocated work load to minimise un-productive time
  • Where necessary escalate technical, customer and other relevant issues to Team Leader
  • Maintenance up to date and accurate technical knowledge through use of service documentation, technical data and appropriate resources
  • Accurate and time line banking of customer payments and submission of relevant paperwork

The Successful Applicant

To be successfull in this role you will possess the following:

  • Minimum level domestic disconnect/reconnect workers licence
  • Unrestricted electrical licence would be preferred
  • Gas and refrigeration licence will be highly regarded
  • Skills in proper use of tools, equipment and gauges to ensure optimal use
  • Sound technical knowledge of domestic appliances incorporating the ability to diagnose and rectify faults through effective problem solving skills
  • Ability to prioritise tasks and manage time effectively and autonomously
  • Ability to diagnose and rectify faults
  • Relevant Electrical Trades experience

What's on Offer

On offer is a chance to work with an industry leading company in a role where no two days will be the same. You will be rewarded with a industry competitive salary package, company car, tools of trade and other company benefits. Additionally you will be working in a industry leading culture that enables you job satisfaction each and every day.

Joshua Allen
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Joshua Allen
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