Service Technician - Domestic

Brisbane Permanent
  • Market Leading Company
  • Flexible Working Environment

About Our Client

My client is an international family owned company known for their manufacture of premium domestic and professional appliances world-wide. They are well respected and trusted in the industry boasting a best in industry culture.

Job Description

This role will include but not be limited to the following key duties:

  • Carry out quality field service repairs at the customers premises or in the workshop
  • Handle and resolve customer complains in the field within the companies guidelines
  • In conjunction with Call Planner optimise allocated work load to minimise un-productive time
  • Where necessary escalate technical, customer and other relevant issues to Team Leader
  • Maintenance up to date and accurate technical knowledge through use of service documentation, technical data and appropriate resources
  • Accurate and time line banking of customer payments and submission of relevant paperwork



The Successful Applicant

To be successfull in this role you will possess the following:

  • Minimum level domestic disconnect/reconnect workers licence
  • Unrestricted electrical licence would be preferred
  • Gas and refrigeration licence will be highly regarded
  • Skills in proper use of tools, equipment and gauges to ensure optimal use
  • Sound technical knowledge of domestic appliances incorporating the ability to diagnose and rectify faults through effective problem solving skills
  • Ability to prioritise tasks and manage time effectively and autonomously
  • Ability to diagnose and rectify faults
  • Relevant Electrical Trades experience

What's on Offer

On offer is a chance to work with an industry leading company in a role where no two days will be the same. You will be rewarded with a industry competitive salary package, company car, tools of trade and other company benefits. Additionally you will be working in a industry leading culture that enables you job satisfaction each and every day.

Contact
Joshua Allen
Quote job ref
107477253
Phone number

Job summary

Specialisation
Location
Job Type
Consultant name
Joshua Allen
Consultant phone
Job Reference
107477253