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Team Leader

Melbourne Permanent AU$90,000 - AU$95,000 per year View Job Description
Lead and develop a high-performing sales team. Drive performance, uplift capability, and support a strong customer‑focused culture.
  • Lead and develop a high‑performing sales team within a fast‑growing organisation
  • Drive performance, uplift capability, and support a strong customer‑focused cult

About Our Client

Our client is a leading comparison business helping consumers make informed decisions across major household expenses. With 500+ employees across Australia and global offices, they prioritise value, clarity, and exceptional service. The Team Leader - Health Sales plays a central role in driving team results, coaching Sales Brokers, and ensuring quality, compliance, and customer excellence.

Job Description

  • Lead and support a team of Sales Brokers to achieve sales and performance targets.
  • Set monthly goals, GROW plans, and KPIs while ensuring accountability across the team.
  • Provide regular coaching, mentoring, call calibrations, and performance feedback.
  • Champion sales processes and ensure adherence to compliance, quality, and regulatory standards.
  • Foster a positive, collaborative team culture built on respect, communication, and ethical leadership.
  • Handle escalations, resolve conflicts, and maintain strong team dynamics.
  • Manage staffing, daily workflow, leave planning, and resource allocation.
  • Collaborate with Sales Managers, People & Culture, Compliance, Finance, Marketing, and Tech teams.
  • Drive continuous improvement in sales effectiveness, customer service, and operational efficiency.



The Successful Applicant

  • Proven experience leading or coaching sales teams in a KPI‑driven environment.
  • Strong communication, influence, and relationship‑building skills.
  • Ability to motivate, mentor, and uplift capability across diverse team members.
  • Confident managing performance, giving feedback, and addressing issues promptly.
  • Skilled at conflict resolution and maintaining positive team culture.
  • Customer‑focused with strong quality and compliance awareness.
  • High levels of integrity, professionalism, and emotional intelligence.
  • Strong problem‑solving ability and a proactive, solutions‑driven mindset.



What's on Offer

  • A leadership role within a large, well‑supported organisation.
  • Strong training, development, and coaching frameworks.
  • A collaborative, values‑driven culture with career growth opportunities.
  • Direct influence on team success, performance outcomes, and customer experience.



Contact
Emily Roberts
Quote job ref
JN-022026-6937646
Phone number

Job summary

Function
Banking & Financial Services
Specialisation
Commercial Management & Strategy
Industry
Insurance
Location
Melbourne
Job Type
Permanent
Consultant name
Emily Roberts
Consultant phone
Job Reference
JN-022026-6937646

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.