Save Job Back to Search Job Description Summary Similar JobsCompetitive salaryCareer growthAbout Our Client Join a global leader in manufacturing with a strong presence in Australia. Known for innovation and sustainability, this business fosters a collaborative culture where long term careers thrive.Job Description In this role, you'll be the link between customers, account managers, and logistics teams, ensuring smooth operations from order to delivery. You'll handle a mix of administrative tasks and proactive problem solving, making every day varied and fast paced. Key responsibilities include:Acting as the first point of contact for customer inquiries, ensuring timely and accurate responsesPreparing and issuing quotations, processing orders, and confirming delivery schedulesFollowing up on quotes, order acknowledgements, invoicing, and delivery detailsSupporting account managers with stock checks, contracts, and documentationCoordinating shipping logistics, including import/export operations and customs clearanceLiaising with third party logistics providers to manage inventory and delivery timelinesWorking closely with supply chain, sales, and planning teams to ensure smooth operationsThe Successful Applicant We're seeking someone who thrives in a fast paced environment and enjoys being the go to person for customers and internal teams. The ideal candidate will bring:Experience in a customer service or sales support role ( with proven stability and tenure ideally 2-3 years in the same role)Strong organisational skills and the ability to manage multiple priorities without losing attention to detailExcellent communication skills, both written and verbal-with a professional and approachable styleA proactive mindset, capable of anticipating issues and resolving them before they escalateA collaborative attitude, with the ability to work closely with sales, logistics, and supply chain teamsProblem solving ability and resilience when dealing with complex or time sensitive requestsWhat's on Offer This isn't just another customer service role, it's a chance to join a business that invests in its people and offers genuine career progression. Here's what you can expect:Competitive salary package that reflects your experience and contributionLong term stability in a company with strong tenure and a supportive team cultureCareer development opportunities, including training and pathways into supply chain, sales, or operationsWork life balance with a Monday-to-Friday schedule and a collaborative environment that values your inputInclusive and innovative culture, where your ideas are heard and your growth is encouragedThe chance to work with a global brand that is leading the way in sustainability and advanced manufacturingContactIsabella PrendevilleQuote job refJN-102025-6867733Phone number+61 7 3018 6320Job summaryFunctionCustomer ServiceSpecialisationSales SupportIndustryBusiness ServicesLocationWoolloongabbaJob TypePermanentConsultant nameIsabella PrendevilleConsultant phone+61 7 3018 6320Job ReferenceJN-102025-6867733
