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Technician (Technical Services)

Prospect Permanent AU$90,000 - AU$95,000 per year Work from Home or Hybrid View Job Description
Are you passionate about providing top-notch technical support and training to technicians and dealers? Do you have a knack for troubleshooting and resolving technical queries? If so, we have an exciting opportunity for you!In this role you will be at the forefront of supporting technicians and dealers with inquiries about our cutting-edge products. Your role will involve providing training sessions, site visits, and offering expert assistance.
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  • Opportunity to join a Global business
  • Western Sydney Location - Prospect

About Our Client

A Global manufacturer of industrial lift trucks who has been building relationships and partnering with customers, suppliers, dealers, and employees for over 100 years. As part of the aftermarket team, you will be a part of managing parts, fleet, and technical support. The technical team is based in Australia and in Singapore.

Job Description

As a Technical Support Specialist, you'll be pivotal in providing comprehensive support across our Big Truck product lines. Collaborating with Dealer, Retail, National, and Big Truck sales teams, you'll ensure top-notch customer service, promote product sales and provide expert assistance via phone, email and Teams.

Your responsibilities include resolving technical issues, conducting training sessions, and facilitating site visits, both domestically and internationally. With an average of one domestic trip per month and one international trip per year, you'll have the opportunity to showcase your expertise on a global scale.

The Successful Applicant

As the ideal candidate, you'll bring a background in trade and mechanical understanding, whether it's in automotive, material handling, construction, or electrical systems. Whether you're a seasoned professional or a fourth-year apprentice, your can-do attitude, excellent communication skills, and ability to follow instructions will set you apart. Being self-managed and proactive, coupled with solid computer skills and a valid driver's license, are essential for success in this role.

What's on Offer

Are you ready to thrive in a dynamic role?

We offer competitive compensation, a hybrid workplace, with Monday to Wednesday in the office, granting you direct access to design engineers and product insights. Full training will equip you for success.

If you're eager to make an impact and deliver top-notch customer support, apply now!

Join our team and be at the forefront of promoting our products and driving customer satisfaction. Take the first step towards an exciting career with us!

Contact
Carina Hosie
Quote job ref
JN-042024-6395321
Phone number
0416092642

Job summary

Function
Sales
Specialisation
Internal Sales Representative
What is your industry?
Industrial / Manufacturing
Location
Prospect
Job Type
Permanent
Consultant name
Carina Hosie
Consultant phone
0416092642
Job Reference
JN-042024-6395321
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.