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Given the nature of the company we're working with, this role will be supporting the Australian head office and other time zones in a IT service delivery function. Being the sole point of contact domestically, the ability to think & work independently is highly desirable.
Join an global FMCG leader in their field. Experience diverse and inspiring colleagues, approachable leaders and above market salary package.
As the IT Manager at Nazareth Care, you will be a key driver of technological advancement and digital transformation. This role is pivotal in aligning Information and Communication Technology strategies with overall business objectives, fostering innovation, and ensuring the seamless integration of cutting-edge technologies.
An IT Support Level 1 role involves handling incoming technical support calls and emails, documenting issues accurately, and providing immediate solutions when possible. Additionally, the role supports IT project roll outs and performs basic Active Directory tasks, such as user account management and password resets.
This is a key role the purpose of which is to liaise with customers on new functional requirement and new implementations and define and document their requirements and interfaces in order that the central team in UK can build the necessary requirements. Work with clients on their implementation plans and support each stage of Customer projects. Liaise with Product Management and Customer Support to help serve the client in the best way possible.
As the Service Desk Officer, you will be the first point of contact to end users.Providing technical support and troubleshooting assistance for any IT-related issues.
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