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The Service Coordinator works as part of the Service and Support Team, reporting to the Service Lead. The Service Coordinator will be the primary point of contact for external stakeholders. The Service Coordinator will also participate in strategic and operational projects to continuously improve our services and deliver new capabilities to our stakeholders.
As a Technical Business Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will work closely with stakeholders across various departments to understand their requirements and translate them into actionable technical specifications. You will be responsible for analysing complex systems, processes, and data to identify opportunities for improvement and innovation.
My client is seeking a Scrum Master to drive 3 squads supporting the ERP Migration to Oracle Fusion. Day to day tasks include the smooth running of Scrum ceremonies, stand up new squads and provide training and support to upskill staff in agile ways of working, support Product Owner, support quarterly planning, and cross-squad/program collaboration and dependency management.
This role will manage and drive the project from the feasibility phase through to completion, including developing the lean business case and leading the procurement phase, project coordination, collaborating with SMEs as the project progresses through tight timelines, and reporting on project outcomes.
Our client is seeking an experienced Service Delivery manager to maintain responsibility for the Service Desk experience delivering a high level of customer service in addition to effectively managing and coaching a team.
An IT Support Level 1 role involves handling incoming technical support calls and emails, documenting issues accurately, and providing immediate solutions when possible. Additionally, the role supports IT project roll outs and performs basic Active Directory tasks, such as user account management and password resets.
This role is responsible for developing and executing supply chain strategies to optimize inventory levels,raw material and ensure timely delivery of products to meet customer demand. This role involves analyzing forecasts, managing supplier relationships, collaborating with cross-functional teams, and driving continuous improvement in supply chain efficiency.
This is a key role the purpose of which is to liaise with customers on new functional requirement and new implementations and define and document their requirements and interfaces in order that the central team in UK can build the necessary requirements. Work with clients on their implementation plans and support each stage of Customer projects. Liaise with Product Management and Customer Support to help serve the client in the best way possible.
The role of the Agile Coach entails guiding and facilitating the execution of strategic and operational Agile projects to fulfill organisational goals within a blend of Traditional and Agile methodologies.
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