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Technical Support Specialist

Chatswood Permanent Work from Home or Hybrid View Job Description
EAE Australia is seeking a Technical Support Specialist to provide technical support, commissioning assistance and customer guidance across electrical infrastructure projects. Based in Chatswood, you will work closely with customers, contractors and internal engineering teams while supporting projects across Australia.
  • Join a global leader supplying critical power distribution solutions.
  • Work on major data centre and infrastructure projects nationwide.

About Our Client

EAE Australia is part of the global EAE Group, a leading manufacturer of energy distribution systems operating in more than 100 countries. The Australian business supports data centres, healthcare facilities, airports, transport infrastructure and major commercial developments through its busduct, cable management and power distribution solutions.

Job Description

  • Acting as the primary technical point of contact for customer enquiries and support requirements.
  • Supporting installation, commissioning and project delivery activities across customer sites.
  • Diagnosing and resolving technical issues, coordinating solutions with engineering and service teams.
  • Providing technical guidance and product support throughout the project lifecycle.
  • Building and maintaining strong relationships with customers, contractors and consultants.
  • Delivering technical training and support to customers and end users where required.
  • Preparing technical documentation, reports and troubleshooting guides.
  • Collaborating with internal teams to improve product performance, customer experience and operational outcomes.
  • Contributing to continuous improvement initiatives and sharing technical knowledge across the business.
  • Ensuring all activities are completed in line with quality, safety and compliance standards.
  • Travelling nationally to support customers and project requirements as needed

The Successful Applicant

A successful Technical Support Specialist should have:

  • Diploma or Degree in Electrical Engineering.
  • Experience in technical support, applications engineering, project engineering or commissioning.
  • Ability to read and interpret electrical drawings and schematics.
  • Strong customer-facing communication and stakeholder management skills.
  • Proactive approach to technical problem solving.
  • Willingness to travel interstate as required.
  • Exposure to power distribution, busduct, switchboards, data centres or electrical infrastructure is advantageous.

What's on Offer

  • A competitive salary package.
  • Join a globally recognised leader in electrical power distribution.
  • Work on high-profile data centre and infrastructure projects.
  • Diverse technical role with national project exposure.



If you're ready to advance your career as a Technical Support Specialist, we encourage you to Apply today.

Contact
Reema Chaudhary
Quote job ref
JN-072026-7057495
Phone number
+(61) 431983653

Job summary

Function
Engineering & Manufacturing
Specialisation
Electrical
Industry
Industrial / Manufacturing
Location
Chatswood
Job Type
Permanent
Consultant name
Reema Chaudhary
Consultant phone
+(61) 431983653
Job Reference
JN-072026-7057495
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.