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Claims Admin

Lytton Permanent View Job Description
Join a leading organisation offering hybrid work, flexible hours, and genuine career stability. This is a fantastic opportunity for an experienced administrator to step into process-driven role within a supportive team that values collaboration, training, and professional growth.
  • Hybrid role
  • Genuine career growth

About Our Client

Our client is a leading organisation with a strong presence across Australia and New Zealand. This team has a strong tenured, collaborative and supportive workplace culture where employees are encouraged to develop their skills and build long-term careers. An exciting opportunity has become available for a Claims Administrator to join the operations and build a career within the organisation.

Job Description

As a Claims Administrator, you will join a high-performing team responsible for managing a large volume of customer claims across pricing and freight-related matters. Working within a structured and process-driven environment, you will collaborate closely with internal stakeholders to ensure claims are accurately processed and resolved within required timeframes.This role does not involve direct customer contact and is ideal for someone who enjoys administration, accuracy, and working within established processes.Key responsibilities include:

  • Processing and entering customer claims in line with internal KPIs and service standards.
  • Distributing claims to relevant internal stakeholders for review and approval.
  • Following up on outstanding claims to ensure timely resolution.
  • Managing claim rejections and maintaining complete supporting documentation.
  • Liaising with finance, credit, and sales teams to resolve aged or complex claims.
  • Maintaining accurate records and supporting reporting requirements.
  • Ensuring compliance with internal policies, procedures, and audit requirements.



The Successful Applicant

To be successful in this role, you will demonstrate:

  • Previous experience in claims administration, credit administration, accounts-related administration, or high-volume data processing.
  • Strong attention to detail and a high level of accuracy.
  • Excellent organisational and time management skills.
  • Confidence working with systems and managing large volumes of information.
  • The ability to build strong relationships with internal stakeholders.
  • A proactive and team-oriented approach to work.
  • Strong communication skills and a willingness to learn.



What's on Offer

  • Salary of $65,000 - $67,000 plus superannuation.
  • Hybrid working model with 2 days in the office and 3 days working from home.
  • Free on-site parking.
  • Flexible working hours between 6:00am and 6:00pm across a standard 38-hour week Monday to Friday.
  • Opportunity to accrue RDOs.
  • Comprehensive face-to-face training and onboarding.
  • Supportive and collaborative team environment with strong tenure and stability.
  • Annual salary reviews and genuine long-term career opportunities.
Contact
Isabella Prendeville
Quote job ref
JN-072026-7062705
Phone number
+61 7 3018 6320

Job summary

Function
Secretarial & Business Support
Specialisation
Administrator
Industry
Business Services
Location
Lytton
Job Type
Permanent
Consultant name
Isabella Prendeville
Consultant phone
+61 7 3018 6320
Job Reference
JN-072026-7062705

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.