Part-Time Receptionist

Bowen Hills Temporary AU$35 - AU$40 per hour View Job Description
Join a growing specialist healthcare practice in Bowen Hills as a part-time Receptionist. You'll be the first point of contact for patients, delivering exceptional customer service while supporting the smooth day-to-day operations of a busy and professional clinic.
  • Inner City location with on-site parking
  • Work 3 days a week in a growing clinic

About Our Client

Our client is a highly regarded specialist healthcare practice based in Bowen Hills, recognised for its commitment to outstanding patient care, professionalism, and innovation. Due to continued growth, they are seeking an experienced and proactive Receptionist / Administrator to join their team on a part-time basis.

This is an excellent opportunity for someone seeking a stable three-day-per-week position, with the flexibility to work additional hours during peak periods, annual leave coverage, and busy holiday seasons.

Job Description

  • Welcoming patients and visitors and delivering exceptional customer service
  • Managing incoming phone calls, emails, and patient enquiries
  • Coordinating and scheduling appointments
  • Liaising with patients, specialists, healthcare providers, insurers, and other key stakeholders
  • Supporting patients throughout their treatment journey
  • Preparing clinic and theatre schedules
  • Coordinating patient documentation and surgical paperwork
  • Maintaining accurate patient records while ensuring privacy and compliance requirements are met
  • Processing patient billing and payments
  • Managing invoicing for private patients, DVA clients, and third-party insurers
  • Assisting with reconciliations and administrative reporting
  • Using practice management software to maintain records and support clinic operations
  • Supporting the use of healthcare technology and AI-driven administrative tools

The Successful Applicant

  • Previous experience in a receptionist, administration, or medical administration role
  • Strong organisational skills with the ability to manage competing priorities
  • Excellent communication and interpersonal skills
  • A professional, patient-focused approach
  • High attention to detail and accuracy
  • Ability to work independently while contributing positively to a collaborative team environment
  • A proactive attitude with a willingness to take ownership and initiative

Highly Regarded

  • Experience within a specialist medical practice
  • Experience managing appointments, referrals, billing, and patient administration
  • Exposure to surgical, procedural, or pain management environments
  • Experience using Xestro Practice Management Software
  • Experience using Heidi AI or similar healthcare technology platforms



What's on Offer

  • PART TIME role working 3 days per week
  • Opportunity for additional hours during annual leave coverage, holiday periods, and peak clinic demand
  • Initial 3-month contract with strong potential to extend or transition into a permanent position
  • Hourly rate of $35-$40 + Super, depending on experience
  • Convenient Bowen Hills location with on-site parking
  • Opportunity to join a growing specialist healthcare practice with a supportive team culture
  • Diverse and rewarding role where no two days are the same
Contact
Emma Rich
Quote job ref
JN-082026-7089492
Phone number
+61 7 3018 6311

Job summary

Function
Secretarial & Business Support
Specialisation
Receptionist
Industry
Healthcare / Pharmaceutical
Location
Bowen Hills
Job Type
Temporary
Consultant name
Emma Rich
Consultant phone
+61 7 3018 6311
Job Reference
JN-082026-7089492

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. Michael Page acknowledge and pay our respects to the Traditional Custodians of the land we operate on.