Reception & Customer Service Officer

Welshpool Permanent View Job Description
Initially, this full-time Welshpool-based role will combine reception, customer service and administration responsibilities; however, the long-term vision is for the position to evolve into a broader customer-facing role where you will become a true ambassador for the brand.
  • Exceptional salary package up to $95,000 PA depending on candidate experience
  • Full-time opportunity with clear progression into a Brand Ambassador role

About Our Client

Our client is a global success story, recognised for delivering industry-leading solutions across engineering and manufacturing markets. With a strong reputation, continued growth and a commitment to investing in their people, they offer the rare combination of long-term stability, career development and the opportunity to join a business genuinely going places.

Job Description

Our client is seeking a polished and customer-focused professional to become the face of their business. As the first point of contact for customers, suppliers, contractors and visitors, you will play a vital role in creating exceptional first impressions while supporting the day-to-day operations.

  • Managing reception and front-of-house operations
  • Greeting visitors and ensuring a professional customer experience
  • Handling incoming calls, emails and customer enquiries
  • Following up quotations and assisting with customer communication
  • Coordinating meeting rooms, couriers and visitor registrations
  • Providing administrative support to the Customer Service Team
  • Maintaining accurate records and updating internal systems
  • Building positive relationships with customers and stakeholders
  • Supporting initiatives that enhance the overall customer experience

The Successful Applicant

To be considered, you will demonstrate:

  • Previous experience in Reception, Customer Service, Administration or another client/customer facing role
  • Outstanding communication and interpersonal skills
  • A professional, approachable and polished presentation
  • Strong organisational skills and the ability to manage competing priorities
  • Confidence interacting with customers, suppliers and stakeholders at all levels
  • A proactive mindset with the initiative to solve problems independently
  • Intermediate Microsoft Office skills, including Outlook, Word and Excel
  • Reliability, resilience and a genuine desire to grow alongside the business

What's on Offer

  • Permanent Reception & Customer Service position
  • Immediate Start
  • Office based role located in Weshpool, Perth
  • 3,6,12 month career progression plan
  • Salary of AUD 85,000 to AUD 95,000k



This is more than a reception role. Apply today and build a long-term career with a business committed to your growth and success.

Contact
Ayesha Malek
Quote job ref
JN-102026-7133392
Phone number
0482125920

Job summary

Function
Secretarial & Business Support
Specialisation
Receptionist
Industry
Business Services
Location
Welshpool
Job Type
Permanent
Consultant name
Ayesha Malek
Consultant phone
0482125920
Job Reference
JN-102026-7133392

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. Michael Page acknowledge and pay our respects to the Traditional Custodians of the land we operate on.