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Customer Care Rep

Wangara Permanent AU$65,000 - AU$70,000 per year View Job Description
Customer Care Coordinator role based in Wangara supporting sales, operations and supply chain by managing customer enquiries, quotes, orders and billing issues to ensure accurate and timely processing from start to finish.
  • Full Time | Permanent
  • Monday to Friday 7.30am-3.30pm | Office Based

About Our Client

We're working with a global engineering business to recruit a Customer Care Coordinator for their Wangara office.

This role sits between sales, operations and supply chain, ensuring customer orders, quotes and enquiries are processed accurately and efficiently from start to finish.

It's a full-time, office-based role in a small, close-knit team where collaboration is key.

Job Description

What you'll be doing:

  • Managing customer enquiries via email and phone
  • Preparing and processing quotes
  • Coordinating product supply with offshore warehouses
  • Managing order updates, billing queries and issue resolution
  • Working closely with internal sales, logistics and operations teams
  • Maintaining accurate system records



The Successful Applicant

What we're looking for:

  • Experience in customer service, order processing or office support
  • Strong attention to detail and accuracy
  • Confident communicator with internal and external stakeholders
  • Comfortable working in a fast-paced, structured environment
  • Strong email-based communication skills
  • Ability to quickly learn technical product information



Experience in manufacturing, construction or engineering environments will be highly regarded.

What's on Offer

  • Fully office-based in Wangara
  • Monday to Friday, 7.30am-3.30pm
  • Small, supportive team environment
  • Hands-on training and strong onboarding support
  • Stable long-term role with growth opportunities
Contact
Rebecca Jordan
Quote job ref
JN-062026-7051527
Phone number
0431 983 308

Job summary

Function
Customer Service
Specialisation
Sales Order Processing
Industry
Fast Moving Consumer Goods (FMCG)
Location
Wangara
Job Type
Permanent
Consultant name
Rebecca Jordan
Consultant phone
0431 983 308
Job Reference
JN-062026-7051527

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.