Back to search

Enterprise Account Manager

Melbourne Permanent View Job Description
Join a leading Australian HealthTech business as an Enterprise Account Manager, owning a portfolio of large, complex customer relationships and driving retention, expansion and executive engagement. This role combines strategic account leadership, commercial negotiation and enterprise sales capability, with the opportunity to influence how the business approaches its largest customers and future growth strategy.
  • Own strategic enterprise accounts with high commercial impact
  • Uncapped incentives and autonomy to shape account growth

About Our Client

Our client is a well-established Australian technology business supporting organisations through a market-leading digital platform used across a large customer network. With a strong reputation in its sector and a growing enterprise customer base, the business is continuing to invest in its commercial function to strengthen strategic partnerships, increase customer value and support sustainable long-term growth.

Job Description

  • Manage a portfolio of enterprise and multi-site customers, taking responsibility for retention, expansion and commercial performance.
  • Build relationships with senior stakeholders, including executive decision-makers, procurement teams and operational leaders.
  • Develop and execute account plans that uncover growth opportunities across sites, business units and service offerings.
  • Lead contract renewals, commercial discussions and complex buying processes from initial engagement through to close.
  • Facilitate strategic review meetings that demonstrate value, align priorities and strengthen long-term partnerships.
  • Analyse customer engagement, utilisation trends and commercial performance to identify risks and opportunities.
  • Collaborate with internal teams to improve adoption, customer outcomes and overall account health.
  • Contribute customer and market insights that help inform broader commercial and growth strategies.

The Successful Applicant

  • 5+ years' experience in Account Management, Customer Success or SaaS sales.
  • A proven history of managing and growing complex enterprise relationships.
  • Strong commercial acumen with experience leading negotiations and renewal discussions.
  • Confidence engaging executive and C-suite stakeholders.
  • Experience managing multi-stakeholder sales processes with long deal cycles.
  • Ability to turn customer insights into strategic growth plans and commercial outcomes.
  • Comfortable using CRM, reporting and AI-driven tools to improve performance and productivity.
  • Exposure to regulated or highly professional service environments will be viewed favourably.

What's on Offer

Competitive salary, dependent on experience, plus a generous uncapped incentive structure.You'll join a business where enterprise account management is viewed as a strategic function, giving you the opportunity to influence key customer outcomes, shape commercial conversations and contribute to the ongoing growth of a well-established organisation.

Contact
Dan Perriton
Quote job ref
JN-112026-7140946
Phone number
+61386166215

Job summary

Function
Sales
Specialisation
Account Director
Industry
Technology & Telecoms
Location
Melbourne
Job Type
Permanent
Consultant name
Dan Perriton
Consultant phone
+61386166215
Job Reference
JN-112026-7140946

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. Michael Page acknowledge and pay our respects to the Traditional Custodians of the land we operate on.