Save Job Back to Search Job Description Summary Similar Jobs3-month contract with strong potential for extension or permanencyBased in Bowen Hills with on-site parkingAbout Our ClientJoin a well-established specialist healthcare practice experiencing continued growth. With a strong focus on patient care, professionalism, and innovation, they are seeking a capable and proactive Receptionist to support their team and ensure a seamless experience for patients and stakeholders alike.Job DescriptionYou'll take ownership of a broad range of reception and administrative responsibilities, including:Welcoming patients and visitors and providing exceptional customer serviceManaging incoming phone calls, emails, and patient enquiriesCoordinating and scheduling appointmentsLiaising with patients, specialists, healthcare providers, insurers, and other stakeholdersSupporting patients throughout their treatment journeyPreparing clinic and theatre schedulesCoordinating patient documentation and surgical paperworkMaintaining accurate patient records and ensuring compliance with privacy requirementsProcessing patient billing and paymentsManaging invoicing for private patients, DVA clients, and third-party insurersAssisting with reconciliations and administrative reportingUsing practice management systems to maintain records and support clinic operationsSupporting the use of healthcare technology and AI-driven administrative toolsThe Successful ApplicantPrevious experience in a receptionist, administration, or medical administration roleStrong organisational skills and the ability to manage multiple prioritiesExcellent communication and interpersonal skillsA professional and patient-focused approachHigh attention to detail and accuracyThe ability to work independently while contributing positively to a team environmentA proactive attitude and willingness to take ownership of tasksHighly regarded:Experience within a specialist medical practiceExperience managing appointments, referrals, billing, and patient administrationExposure to surgical, procedural, or pain management environmentsExperience using Xestro Practice Management SoftwareExperience using Heidi AI or similar healthcare technology platformsWhat's on Offer3-month contract with strong potential for extension or permanencyHourly pay between $36 and $44 AUD, based on experience.Opportunity to work in a healthcare setting in Bowen Hills.On-site parking providedOpportunity to join a growing specialist healthcare practiceContactEmma RichQuote job refJN-082026-7079280Phone number+61 7 3018 6311Job summaryFunctionSecretarial & Business SupportSpecialisationReceptionistIndustryHealthcare / PharmaceuticalLocationBowen HillsJob TypeTemporaryConsultant nameEmma RichConsultant phone+61 7 3018 6311Job ReferenceJN-082026-7079280
