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Shared Services Support Officer

Sydney Temporary View Job Description
As a Shared Services Support Officer in Sydney, you will play a key role in delivering efficient and accurate customer service within the public sector. This temporary role offers an opportunity to contribute to the smooth running of operations in a varied environment.
  • 3-month contract with a NSW Government organisation
  • Supporting customers with enquiries

About Our Client

A public sector organisation based in Sydney.

Job Description

  • Provide exceptional customer service and support to internal and external stakeholders.
  • Assist with administrative tasks, ensuring accuracy and compliance with established procedures.
  • Manage and respond to customer enquiries in a timely and professional manner.
  • Maintain accurate records and update systems as required.
  • Collaborate with team members to ensure seamless service delivery.
  • Identify and escalate issues to the appropriate teams when necessary.
  • Contribute to the improvement of processes and procedures within the department.
  • Support ad hoc tasks as required to meet business needs.

The Successful Applicant

A successful Shared Services Support Officer should have:

  • Strong communication skills and a customer-focused approach.
  • Proficiency in administrative tasks and data management systems.
  • Attention to detail to ensure accurate and efficient record-keeping.
  • Ability to work collaboratively as part of a team.
  • Problem-solving skills to address and resolve customer enquiries effectively.
  • Adaptability to work in a busy environment.
  • Familiarity with public sector processes is desirable but not essential.

What's on Offer

  • Hourly rate $36.95 + super, paid on a temporary basis.
  • Located in Sydney, offering a convenient location for commuting.



If you're ready to contribute your skills as a Shared Services Support Officer in the public sector, we encourage you to apply.

Contact
Lorena De Freitas
Quote job ref
JN-082026-7084287
Phone number
+61282218135

Job summary

Function
Customer Service
Specialisation
Call Center
Industry
Public Sector
Location
Sydney
Job Type
Temporary
Consultant name
Lorena De Freitas
Consultant phone
+61282218135
Job Reference
JN-082026-7084287

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. Michael Page acknowledge and pay our respects to the Traditional Custodians of the land we operate on.