admin coordinator

A successful Administration Operations Coordinator will possess:

• Proven experience in an administration, operations coordination, business support, or professional services support role.
• Experience within the building and construction, engineering, consulting, insurance, legal, or government sectors, supporting technical and professional teams.
• Strong understanding of project-based workflows, operational processes, and stakeholder management within fast-paced environments.
• Demonstrated ability to coordinate multiple priorities, schedules, client requests, and consultant workflows while meeting deadlines.
• Advanced organisational and time management skills with exceptional attention to detail and accuracy.
• Proficiency in Microsoft Office Suite and experience using CRM, workflow management, case management, or operational systems (e.g. Actionstep, FileMaker or similar platforms).
• Strong written and verbal communication skills, with the ability to liaise professionally with clients, consultants, insurers, solicitors, contractors, and other stakeholders.
• Experience preparing reports, maintaining records, managing documentation, and supporting governance and compliance requirements.
• A proactive, solutions-focused mindset with the ability to identify process improvements and contribute to operational efficiency.
• Ability to work autonomously while collaborating effectively within a national team environment.
• Experience handling confidential and sensitive information with professionalism and discretion.
• A positive attitude, strong customer service focus, and the ability to build trusted relationships across all levels of the business.

Highly desirable: Experience supporting Building Surveyors, Engineers, Architects, Project Managers, Investigators, Lawyers, or other technical consulting professionals.