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Step into an exciting opportunity as an IT Manager in the professional services industry. Lead and manage technology operations while ensuring the delivery of effective IT solutions.
We are seeking an experienced Implementation Manager to oversee the successful delivery of technology projects.
The Service Delivery Manager role leads the delivery of maintenance and support services for major contracts, ensuring performance against strict KPIs for time, cost, and quality. It combines team leadership, client engagement, and process improvement with hands-on oversight of complex technology systems and project management responsibilities.
This role will lead the end-to-end roll-out of a SaaS platform across multiple assets, ensuring seamless on-boarding, stakeholder engagement, and operational readiness. This remote role involves coordinating data collection, managing communications, overseeing training, and driving successful go-live for all sites.
We're seeking an experienced IT Service Management (ITSM) Lead to support the implementation of a new ITSM tool and uplift service management practices. This role combines operational expertise, consultancy skills, and leadership to guide vendor delivery, lead change, and mature ITIL-aligned processes.
This is a permanent leadership role responsible for managing complex integration projects end-to-end, including planning, financial control, supplier management, and process improvements. Acting as second-in-charge to the Operations General Manager, you'll lead teams, oversee delivery, and ensure projects meet time, cost, and quality targets.
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