The primary objective of the Service Desk Officer is to provide efficient and effective resolutions as the first level of any operational incidents and requests. To ensure that customer service goals and objectives are resolved in an efficient, accurate and timely manner.
- A long term contracting opportunity
- Competitive hourly rate with contracting premium
As the Help Desk support individual, you will be responsible for providing exceptional customer support for internal clients in all offices across APAC. This role assists users with all hardware and software support questions and resolving technical issues.
- Permanent Opportunity - Immediate start
- CBD Location & Flexible working available
This role is a level 1 role in Service Desk. If you are looking for an opportunity to join a collaborative team then this is not to be missed. You will be providing level 1 support across the business in a fast-paced environment. You should have basic experience and understanding of the service desk and troubleshooting of hardware and software issues.
- Opportunity to work in a fun team environment
- Flexible work location