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Case Manager

Melbourne CBD Permanent AU$76,500 - AU$93,500 per year View Job Description
We are seeking a highly motivated Case Manager to join a professional services organisation in Melbourne. This role involves managing client cases with precision and ensuring excellent service delivery in a fast-paced environment.
  • Is your attention to detail excellent?
  • Looking for a great workplace?

About Our Client

Our client is a well-established organisation within the professional services industry, recognised for its structured approach to business support. As a medium-sized company, they are committed to delivering tailored solutions to their clients while fostering a supportive and collaborative work environment.

Job Description

  • Manage a portfolio of cases, ensuring timely and effective resolution.
  • Provide clear and accurate updates to clients and stakeholders.
  • Coordinate with internal departments to streamline case management processes.
  • Maintain accurate and detailed records of all case activities.
  • Identify and resolve potential issues to ensure client satisfaction.
  • Support team members and contribute to ongoing process improvements.
  • Adhere to company policies and compliance requirements at all times.
  • Prepare reports and insights for management as required.

The Successful Applicant

A successful Case Manager should have:

  • Relevant qualifications in business, administration, or a related field.
  • Experience in case management within the professional services industry.
  • Strong organisational skills and attention to detail.
  • Excellent written and verbal communication abilities.
  • Proficiency in using case management systems and software.
  • A proactive approach to problem-solving and decision-making.
  • The ability to work effectively in a collaborative team environment.

What's on Offer

  • Fixed-term contract role with potential for extension.
  • Opportunity to work with a reputable organisation in the professional services industry.
  • Collaborative and supportive work culture.
  • Convenient Melbourne location with accessible transport options.



This is your chance to take the next step in your career as a Case Manager. If this opportunity excites you, we encourage you to apply today

Contact
Chloe Rodriguez
Quote job ref
JN-052026-7020867
Phone number
+61 3 8616 6206

Job summary

Function
Secretarial & Business Support
Specialisation
Administrator
Industry
Business Services
Location
Melbourne CBD
Job Type
Permanent
Consultant name
Chloe Rodriguez
Consultant phone
+61 3 8616 6206
Job Reference
JN-052026-7020867

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.