Save Job Back to Search Job Description Summary Similar JobsCustomer service role working with a Government agencyLong term contract with potential of extensionAbout Our ClientOur client is a well-established organisation within the Business Services industry. They are recognised for their commitment to delivering exceptional service and fostering a professional work environment. This opportunity is based in Lithgow, offering a chance to contribute to a respected workplace.Job DescriptionRespond promptly to customer enquiries via phone, email, or other communication channels.Provide accurate information and resolve customer issues efficiently.Maintain detailed records of customer interactions and transactions.Collaborate with team members to ensure consistent service delivery.Escalate complex issues to the appropriate department for resolution.Assist in identifying opportunities to improve processes and customer satisfaction.Adhere to organisational policies and procedures at all times.The Successful ApplicantA successful Customer Service Representative should have:Previous experience in a customer service role, preferably within the Business Services industry.Strong communication and interpersonal skills.Ability to handle multiple tasks in a fast-paced environment.Proficiency in using customer service software and tools.Problem-solving skills with a focus on delivering solutions.A commitment to maintaining confidentiality and professionalism.What's on OfferIf you're passionate about customer service and eager to contribute to the Business Services industry, please feel free to reach out to lorenadefreitas@michaelpage.com.auContactLorena De FreitasQuote job refJN-072026-7052730Phone number+61282218135Job summaryFunctionCustomer ServiceSpecialisationCustomer Service Officer – InboundIndustryPublic SectorLocationLithgowJob TypeTemporaryConsultant nameLorena De FreitasConsultant phone+61282218135Job ReferenceJN-072026-7052730
