Save Job Back to Search Job Description Summary Similar JobsCompetitive salaryExcellent cultureAbout Our ClientWhat truly sets our client apart is the culture. You will be joining a friendly, welcoming and genuinely bubbly easy going team who enjoy coming to work each day. With tenure across the team ranging from 5 to 10 years, it is clear that people feel supported, valued and build long term careers here. This office is a key operational hub supporting customers across the region, and due to continued growth, they are expanding their team.Job DescriptionThis is a full time, office based Customer Administration position focused on end to end order processing and coordination. It would suit someone who enjoys structured, detail driven work, while still being able to deliver a high level of customer service.Key responsibilities include:Processing customer orders from receipt through to dispatch, ensuring accuracy at every stageManaging customer enquiries (primarily via email, low call volume)Liaising with warehouse and distribution teams regarding order status and deliveriesCoordinating with suppliers and factories for customised or non standard ordersOrganising freight, tracking shipments and resolving delivery issuesMaintaining accurate data and records within ERP systems (SAP highly regarded)Supporting the internal sales team with order related administrationManaging multiple orders at various stages while maintaining strong attention to detailThis role is less about high volume calls and more about ownership, process and getting things right.The Successful ApplicantTo succeed in this role, you will bring a strong customer service background combined with solid administrative experience.You will demonstrate:Previous experience in customer service with an administrative or order processing focusStrong attention to detail and a high level of accuracyConfidence working with systems and managing dataThe ability to multitask and stay organised in a fast paced environmentA proactive, solutions focused mindsetStrong communication skills and a customer first attitudeYou will need reliable transport for this one, as public transport options are limited. You will thrive in an environment where you can take ownership, stay organised and be relied on as a key support across the team.What's on OfferThis is an opportunity to join a business where people genuinely enjoy coming to work and are supported to grow long term, the culture and growth on offer speaks for itself.Competitive salary package + annual increasesParking on siteFull time, permanent positionMondayClear progression pathways into sales, operations or supply chain rolesStrong team tenure, reflecting a positive and supportive cultureRange of additional benefitsIf you are looking for a role that blends customer service with administration, offers genuine career development and sits within a team that is both high performing and enjoyable to be part of, this is a fantastic opportunity to consider.ContactIsabella PrendevilleQuote job refJN-062026-7036616Phone number+61 7 3018 6320Job summaryFunctionCustomer ServiceSpecialisationSales AdministrationIndustryBusiness ServicesLocationHamiltonJob TypePermanentConsultant nameIsabella PrendevilleConsultant phone+61 7 3018 6320Job ReferenceJN-062026-7036616
